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Status Idea Received
Product Access Collins
Created by Guest
Created on May 21, 2025

Consistent Pricing Logic in Collins Dashboard

Logging this as a feature (although it should really be considered a bug). We have recently discovered that if you use Collins' deposit logic to manage peak and off peak pricing, where times overlap, if the pricing isn't ordered from lowest to highest in the dashboard, Collins will inconsistently pick peak and off peak pricing when the guest makes a purchase.

i.e.

I have the following price points and start and end times:

  • 1: 1 - 2pm = £1.00

  • 2: 2pm - 3pm = £2.00

  • 3: 3pm - 4pm = £3.00

If a guest selects a booking at 2pm, they will receive the £2.00 price point, however, if the deposits are ordered in this way:

  • 2: 2pm - 3pm = £2.00

  • 1: 1 - 2pm = £1.00

  • 3: 3pm - 4pm = £3.00

And the guest selects a booking at 2pm again, they will receive the price point at £1.00.

This "feature request" is to allow for deposits to be re-ordered in the dashboard so that this can be easily be fixed or to at the very least, make the pricing logic consistent.

I imagine this logic is the same for packages too...

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