Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Status Idea Received
Product Access Collins
Created by Guest
Created on Jun 26, 2025

RELATED IDEAS

Email Template Customisation in Collins Without Support Dependency

As a Collins customer, I want the ability to customise confirmation email templates (styling, layout, branding) directly within the platform, without needing to raise a support ticket for every change.
Why: Our confirmation emails currently do not align with our brand standards, and making even minor adjustments requires going through the support team, which causes delays. With Embedded Checkout removing the redirect to DMN, the inconsistency between our website and confirmation emails will be even more noticeable.

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