Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
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Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Status Idea Received
Product Access Collins
Created by Guest
Created on Dec 9, 2025

RELATED IDEAS

'Change' button to display only specified booking types


When guests attempt to change their booking during the booking process on a widget that has been configured for specific booking types, the system currently displays all available booking types rather than limiting the options to only those specified for that particular widget.

When a guest is making a booking for linked booking types, the Change button is absent from the second frame (checkout page). However, when a guest is making a regular booking, the Change button is present in the second frame. This creates an inconsistent user experience across different booking types.

Desired Behaviour:
-Customer clicks "Change" to modify their booking
-System displays only the booking types that have been specified/configured for that particular widget
-Customer can only select from the pre-defined booking types for that widget

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