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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

Status Idea Received
Product Access Collins
Created by Guest
Created on Jul 3, 2026

Call Evo - ability to download existing knowledge document.

In Collins Call Evo, it would be useful to be able to view and download previously uploaded knowledge document source material, particularly when performing updates requiring minor edits to knowledge text. Currently the functionality is limited to upload (add) or remove (delete) existing knowledge source material documents. Also would be useful to show date / time the current knowledge document was uploaded, and which user (username) performed the action.

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