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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

Status Idea Received
Product Access Collins
Created by Guest
Created on Aug 27, 2026

Enable a booking to be assigned to multiple users

Currently if a booking is assigned to one user, no other users get a notification if a client sends a new message, which makes it difficult to pick up on new messages if the original user is away on annual leave.


It would be better for us if the booking can be assigned to multiple users, so everyone will get a notification if there is a new message from the client.

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