What is the idea?
Add a message on the booking form iframe (where users input their details) to make it clearer what day they are booking for, if they are booking a slot after midnight on a day. (e.g. something like, please note you are booking for tomorrow night, if you want to book for tonight select this date).
What is the problem that you are looking to solve?
Confusion in the booking journey over which date a customer is booking for if they are trying to book a slot on the same day after midnight. If a customer tries to book a slot on 4th August after midnight, Collins logic requires a user to pick 00:00 on 4th August, but technically this is 00:00 on 5th August So customers are going to book the 5th thinking they're booking the same day but they're actually booking for the following day.
Why would this idea be useful?
To make the user journey clearer for customers when they are trying to book after midnight. To reduce complaints from customers who book the wrong day.
Which users would be impacted by this idea?
Any Collins customers that offer bookings/enquiries for slots after midnight.
