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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

Status Idea Received
Product Access Collins
Created by Guest
Created on Oct 1, 2024

Day cut-off to be changed to 24 hours cut-off instead of 1 day (attn. Ciprian Popescu)

Hi,

The cut-off should be 24 hours before the guest's reservation time, instead of 1 day, which in Collins terms is midnight.

This puts a lot of pressure on our FOH team and kitchen team as all restaurants in the Royal Ballet and Opera operate on a 24 hours deadline pre-order basis.

Thank you

Simona

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