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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

Status Already exists
Product CPL Learning
Created by Guest
Created on Feb 27, 2026

Library-special characters in the title, such us ' or -

We’ve identified that some documents stopped opening due to special characters in the title, such as apostrophes (') or hyphens (-).

This validation behaviour has caused disruption across multiple sites, as previously uploaded documents containing these characters are no longer opening correctly.

Please update the file name validation criteria in the library to allow all standard characters (including special characters such as ' and -) in document titles.

Allowing these characters would:

Prevent disruption to existing documents

Reduce impact across multiple sites

Improve usability and avoid unnecessary upload restrictions

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  • Admin
    Lee Harrison
    Apr 17, 2026

    Our learning platform already supports the use of special characters in Library titles.

    Will update the status of this idea as 'already exists'.