Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Status Idea Received
Product Access Maintain
Created by Guest
Created on May 26, 2022

RELATED IDEAS

To be able to change the contractor and then the time allocation after that when releasing a callout

At the moment I can change the callout to a different contractor, or change if it's released as a 5h, 24h etc. I cannot do both, one after another before releasing

This limits my options as staff on site often don't put a realistic timeframe for a callout. If we could amend both before releasing to contractor it would be a great help

If staff raised the wrong timeframe and contractor then we have to get sites to re-raise callouts so that this is correct which is time consuming and often when sites are busy trading and do not get back to you in a punctual manor. This in turn means we have to cancel and re-raise callouts ourselves which is a waste of time for everyone involved.

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