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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
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Status Idea Received
Product Access Tonic
Created by Guest
Created on Oct 31, 2025

Automatically taking a slot off sale if it hasn’t sold tickets within a certain timeframe

For events with many publicly available time slots, it would be very useful to have a setting where if a time slot has not sold any tickets at all, it is marked as 'sold out' once only 48 hours remain until the time slot.

Staffing time slots appropriately requires notice, and so allowing customers to buy tickets for something until an hour before it takes place is not possible. However, if a slot has sold a certain number of tickets, then it definitely will be going ahead – this means it can remain on sale until 1 hour before (or whatever the default setting is for the event in question).

With this solution, a huge amount of manual checking to see which time slots require removal from sale could be eliminated.

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