Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Status Idea Received
Product Access Tonic
Created by Guest
Created on Apr 16, 2026

RELATED IDEAS

Ticket names

When creating tickets for an event, having predefined ticket types drop-down for selection would be ideal (e.g. General Admission, Children Admission, AOP etc) and free-text entry could be allowed with an option for "custom", just as we have on Collins pre-order.

This would ensure data consistency, prevent uncontrolled proliferation of ticket type names, and would enable reliable aggregation and reporting across events.

Currently looking at the Tonic Analytics Dashboard, the information on ticket types is quite overwhelming due to the amount of different names.

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