Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Status Under Review
Product Access EPoS
Created by Guest
Created on Jun 12, 2025

RELATED IDEAS

Add SMS Functionality on KV Screen used in Bar dispense for order collection notifications

We are utilising KV for bar dispense across multiple sites and operate a "Click & Collect" service for customer orders via Pepper App's pre-order scenario. We are using waitlist functionality within PosLink to send SMS notifications (via Textlocal API) to notify customers their order is ready for collection. Currently this requires PosLink Waitlist open on a till next to the Bar dispense KV screen, manual re-keying of customer mobile number from KV Screen into PosLink waitlist, then closing of Ticket in KVLink once order collected.

Idea is for KV Link to have a button available to fire pre-determined SMS message via the TextLocal / WebEx Interact API to the mobile number passed in the web order. This would speed up service, remove the need for till hardware at the order collection position, and prevent errors in manual re-keying of mobile number between systems.

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