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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

Status Idea Received
Product Access EPoS
Created by Guest
Created on Sep 18, 2025

Add Customer-Facing Scanner for Loyalty Barcodes

Dear Access Team,

I'm requesting a new feature to add a customer-facing scanner for loyalty barcodes. This would allow customers to scan their own loyalty cards or app barcodes directly, rather than relying on staff to do it.

This feature would significantly improve the customer experience by speeding up transactions and reducing potential errors from manual entry. It would also free up staff time, allowing them to focus on other tasks. This change would be especially beneficial during peak hours.

Thank you for your time and consideration.

Best regards,

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