Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Status Already exists
Product Access EPoS
Created by Guest
Created on Oct 15, 2024

RELATED IDEAS

Pre Authorisation of Credit Cards

To help reduce the number of guests that leave without paying, it would be helpful to be able to take a pre authorisation of their Credit card, which can be held against their table, until the bill is settled.

The pre auth could then be used to settle the tab if the guest left without payment being given.

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  • Admin
    Jon L
    Reply
    |     Oct 18, 2024

    Thank you for your inquiry regarding payment provider functionality.

    We understand the importance of flexible payment options, and we're happy to confirm that the functionality you're looking for is already available through several of our existing payment provider interfaces. Some example providers are Verifone and Dojo.

    Even better, we've recently enhanced our Dojo interface with a new "pre-auth top-up" feature. This addition provides even more flexibility and control over your transactions. If you'd like to learn more about this functionality, we've prepared a detailed article that walks you through the process. You can find it at the following link:

    https://accessgroup.my.site.com/Support/s/article/IBS-PosLink-Dojo-incremental-pre-authorisation

    We're constantly working to improve our services and provide you with the tools you need to manage your business effectively. If you have any further questions please feel free to reach out to your account managers.