Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.
Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.
With the current process for rate cards we only have the option to have one billable rate for Tier 1, 2 and 3 non emergency call outs. We would like it to have it so they can capture a saving on spend for jobs put our tier 2 and 3. By opening the option to charge less for longer visit times, this may encourage teams to raise non essential visits with further windows to potentially save their business more money. This will obviously need to be agreed with contractor prior to setup and would not be applicable to all types of contractors.
Additionally we would like to report on these as their respective Tiers instead of just 48hours+ which is what it currently does.