Enable Dispatch Functionality for Quoted Works Orders with £0.00 Labour (Supply Only Scenario)

Summary

When a Quoted Works order has Labour set to £0.00, it is functionally a Supply Only order. However, the system does not allow contractors to complete the expected dispatch action.

Current System Behaviour

For Quoted Works orders where Labour = £0.00:

• Engineers cannot be allocated (correct behaviour).

• Works cannot be scheduled (correct behaviour).

• After authorisation, the order cannot be edited (expected).

• The only logical contractor action should be to dispatch goods.

However:

• The Dispatch option is only available within the Supply workflow
  (Current Orders → All Orders → Supply tab → Delivery Due).

• Quoted Works (PPO Due) orders do not enter this workflow.

• Contractors are therefore limited to adding Notes or Attachments only.

Issue

The system recognises the order as Supply Only (because Labour = £0.00),
but does not provide the required dispatch functionality.

This creates a workflow gap.

Business Impact

• Contractors cannot progress the order independently.

• Increased reliance on Client intervention.

• Unnecessary operational friction.

• Reduced visibility of dispatch status.

• Inconsistent handling of Supply Only orders depending on originating workflow.

Suggested Improvement

For Quoted Works orders where Labour = £0.00:

Either:

1. Automatically route the order into the Supply workflow upon authorisation,

or

2. Enable Dispatch functionality for Contractors directly within the Quoted Works view when Labour = £0.00.

This change would:

• Align system logic with functional behaviour.

• Remove unnecessary Client dependency.

• Improve clarity and contractor usability.

• Ensure consistent handling of Supply Only orders.