Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Status Idea Received
Product Procure Wizard
Created by Guest
Created on Aug 18, 2025

RELATED IDEAS

Align Order Cut-Off with Approval Time (Not Submission Time)

Currently, the cut-off is applied based on the order submission time, rather than when the order is approved. This creates several challenges:

  • Orders can sit in pending approval for days but still count against the original submission cut-off.

  • This makes it difficult to enforce a clear, trackable cut-off for suppliers and customers.

  • It impacts KPI accuracy, workload predictability, and consistency of service levels.

Suggested Change:
Update the process so that the cut-off is tied to the final approval time instead of the initial submission.

Benefits:

  • More accurate KPI measurement.

  • Predictable workload management.

  • Correct delivery dates aligned with when the order is actually ready to proceed.

  • Greater transparency and fairness for both suppliers and customers.

This change would help avoid misaligned lead times, reduce delays, and ensure we consistently meet agreed service levels.

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