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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

Status Idea Received
Product Procure Wizard
Created by Guest
Created on Mar 30, 2026

Holiday Cover - Status Log / Audit Clarity

Description / Idea:
Currently, when a user approves a PO while covering for someone on holiday, the Status Log only shows the name of the person on holiday (the impersonated account), not the cover person actually performing the approval. This can be confusing and misleading for audit purposes, as it does not accurately reflect who actually took action.

Proposed Change:

  • When a holiday cover user approves an order, the Status Log should indicate:

    1. The name of the original user (on holiday) being impersonated.

    2. In brackets or a secondary field, the name of the cover user who performed the approval.

  • Example:

    • Current: “Approved by Tracy SXXXX

    • Proposed: “Approved by Tracy SXXXX (Holiday Cover: Debbie BXXXX)”

Why This Matters:

  • Provides accurate audit trails.

  • Reduces confusion in approvals and accountability reporting.

  • Improves transparency for compliance and internal controls.

Benefit:

  • Clear and correct approval history, making it easier to track who performed actions in the system.

  • Reduces audit queries and potential errors in accountability reporting.

  • Attach files