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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

Status Idea Received
Product ResDiary
Created by Guest
Created on Jul 27, 2026

Booking notification - allow condition for no deposit

We have the option for Deposit exists, but we would like to put a cancellation link and this would only work if we can only show this to those with no deposit paid.


The promo option would not work, as they change all the time. Number of guests is not suitable as the deposit required is not linked to numbers of people, rather the number of people varies depending on the day.


Unless the cancellation link would also refund the deposit (within a timeframe), this is the only way to ensure this works effectively.

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  • Guest
    Jul 28, 2026

    GREAT IDEA COULD MAKE USER EXPERIENCE MUCH SMOOTHER

  • Guest
    Jul 28, 2026

    Yes please!

  • Guest
    Jul 27, 2026

    This would make the user experience much smoother

  • Guest
    Jul 27, 2026

    This would make things run much smoother

  • Guest
    Jul 27, 2026

    LOVE this idea


  • Guest
    Jul 27, 2026

    Great idea!

  • Guest
    Jul 27, 2026

    This would be really helpful - a great idea.

  • Guest
    Jul 27, 2026

    I think this is much needed as part of the basic functionality ResDiary should provide

  • Guest
    Jul 27, 2026

    Exactly what is needed!

  • Guest
    Jul 27, 2026

    This sounds great and would be very beneficial!

  • Guest
    Jul 27, 2026

    This idea sounds incredible, would increase efficiency.