Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Status Idea Received
Product ResDiary
Categories Payments and Deposits
Created by Guest
Created on Aug 12, 2026

RELATED IDEAS

Deposit timeframe

The ability to greater adjust the deposit expiry timeframe. Perhaps in days rather than just hours. The ability to make it open needed rather than entering a high number of hours. The ability to Taylor each deposit (not universal for all)

Your organisations name The Olde Victoria
Customer Priority 2 - High - Want within 6 months
Customer Challenge

Asking for festive menu deposits in the August (in order to obtain a commitment) I have to extend the timeframe to avoid provisional bookings being cancelled. It also looks silly when the email reads “you have 6334 hours to pay your deposit”
Business Case

Tailored deposit requests for different times of the year and different promotions depending on urgency/demand
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