Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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ResDiary

    Showing 37 of 1025

    An emoji if a guest has left reviews earlier

    I would like to have an emoji or a sign in the booking so it's easier to catch if a guest has left an review before.
    1 day ago in ResDiary / Bookings & Walk-ins 0 Idea Received

    Show cancelled event bookings in the cancellation list

    When a booking is created from the Event Manager and later cancelled, we need to find it in the Cancellation List for that date. The status of the Event should also be changed to Cancelled.
    about 6 hours ago in ResDiary / Bookings & Walk-ins 0 Idea Received

    Table rankings

    It would be usefull to have a better setup of the table rankings. Actually table rankings can be configured for physical tables and, separately, for table joins. It would be very good to have a joined configuration. For istance, I have: five phy...
    1 day ago in ResDiary / Admin & Settings 0 Idea Received

    Menu Items

    Like the Menu option to send to guests. Is great for pre-orders. A few suggestions to improve it: Visually is unappealing, with no chance to add branding or images. Have seen competitors do much more with this. No way to send guests two menus ...
    2 days ago in ResDiary / Booking Widgets & Channels 0 Idea Received

    Esential Booking window improvment

    When the booking calendar shows up for your promotion it automatically says 'none available' until you select the date. This has lead to customer thinking we are fully booked. Can you change this working to 'Select Date' to prompt customers to do ...
    9 days ago in ResDiary / Booking Widgets & Channels 1 Idea Received

    Auto-Refresh Diary for Online Bookings

    Online bookings should auto-populate in the diary in real-time without requiring manual page refresh. Currently, new bookings don't appear until the user refreshes or performs another action, which is problematic for venues with walk-ins and bar t...
    about 2 months ago in ResDiary / ResDiary Web 1 Idea Received

    Mailchimp integration

    mailchimp integration to send opt in subscribers direct to mailchimp rather than having to download the data manually.
    13 days ago in ResDiary / Integrations 0 Idea Received

    Intuitive Table Allocation

    The system should know to move a booking of two people from one table to another, to accommodate a larger booking that requires a table join using the originally allocated table. Open Table has this feature and it's super helpful.
    13 days ago in ResDiary / Bookings & Walk-ins 0 Idea Received

    Excel Tabular Format for Bookings Data Export

    Option to Export the Bookings Report with following details in tabular format in excel and csvHotel | Venue | Restaurant | Visit Date | Visit Time | Advance Covers | Same Day Covers | Walk In Covers | Total Covers | Average Duration | Average Spen...
    19 days ago in ResDiary / Reporting & Insights 0 Idea Received

    Widget - Add text to widget

    To be able to add wording to your booking widget
    about 1 month ago in ResDiary / Booking Widgets & Channels 0 Idea Received