Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Access EPoS

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Pre Authorisation of Credit Cards

To help reduce the number of guests that leave without paying, it would be helpful to be able to take a pre authorisation of their Credit card, which can be held against their table, until the bill is settled. The pre auth could then be used to se...
about 1 month ago in Access EPoS 1 Already exists

Auto adjustment to be automatically untoggled till toggled on

When creating a new automatically active adjustment for 1 site, this is automatically live in all sites. it would be very helpful to have the adjustment automatically off 'untoggled' in all sites till made live 'toggled on'
4 months ago in Access EPoS 2 Already exists

Table Plan integration between EPOS and Resdiary

Two way integration between EPOS Table Plans and Resdiary Tables/areas so any updates are reflected across both platforms. both division teams & then customers currently have to manage across both platforms where the EPOS Table Reservations In...
about 1 month ago in Access EPoS 0 Idea Received

Stock Count Sheets as a spreadsheet

For the Stock Epos Manager, Stock Control facility to provide an option to be able to produce the Stock Count Sheet as an spreadsheet rather than a printed file.
2 months ago in Access EPoS 0 Under Review

Manual Web Order Payments

When a Web order needs Manually paying - the staff press thr "Pay Order" button on the "Show app orders" screen but it displays a list of every single Media option available, even if they shouldnt be used. This is causing issues with Finance as si...
2 months ago in Access EPoS 0 Accepted to Backlog

Multiple tracks per table

Ability to open multiple tracks per table to allow more effective splitting of bills e.g. separate food and beverage tabs. This would be particularly useful with DBB packages as currently difficult to treat multiple reservations (different rooms) ...
about 1 month ago in Access EPoS 1 Already exists

Timed PLU Disabled

Hi, We recently used the "Timed Events" feature to set PLUs as not-sellable outside of a particular time but this doesn't disable the PLU to remove it from external platforms through Menu Manager. Currently it just stops the till user from selling...
2 months ago in Access EPoS 0 Under Review

Reporting of Tips from various Media types

To have the ability to split the Tips reporting against different Apps / Medias. For example: Pepper App Sales = £1100 Tips = £45.50 KateMedia Sales = £2500 Tips = £156.20 Total Tips £201.70 This could be visible on the "Clerk function counts" in ...
4 months ago in Access EPoS 0 Under Review

Timed events to not be automatic in all sites

When creating a new timed event for 1 site, this is automatically live in all sites.it would be very helpful to have the event automatically off 'untoggled' in all sites till made live 'toggled on'
4 months ago in Access EPoS 1 Under Review

Cost of Sales - Bundles to "Main PLU"

See the overall Cost of a PLU by bundling up the condiments that were selected during a sale. For Example: 1 x Burger meal (Cost: £0 / Selling Price: £10) 1 x Cheese & Bacon Burger (Cost £2.5 / Selling Price £0) 1 x Regular Fries (Cost: £1 / S...
4 months ago in Access EPoS 3 Under Review