Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Transparent affiliate reporting
Affiliate reporting I require a report showing the number of bookings generated from affiliate partners - ATUK/ Google etc. I understand these covers are marked with the source 'DesignMyNight' in the enquiries tab. The report should be based on Re...
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RELEASED Collins - Booking date to be included in the pre-order instruction email
Hi, Due to our nature of our venue, we have a very high number of patrons returning a few times a month. We ask them to pre-order the food and is not convenient when the date is not showing in the pre-order instruction email as they receive remind...
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All ideas

    Showing 991 of 991

    European Payment Methods

    This year Wero will launch as a pan-European payment method, replacing iDeal in the Netherlands and becoming a default payment option across France, Belgium, Germany, and other EU markets. Currently, due to a lack of local payment integration, loc...
    3 days ago in Access Collins 0 Idea Received

    Sent messages - master view

    Currently, it is possible to select 'Sent messages' and see the messages that have been sent from the account that you are logged into. It would be really useful if there was a master view, where you could see all the messages that have been sent ...
    about 14 hours ago in Access Collins 0 Idea Received

    OHIP Enhancement

    Ideally we would like the OHIP interface from Opera Cloud to pull in the guest mailing address into Resdiary in addition to the email address and contact phone number. This was a functionality that was in place with the HTNG interface connection.
    about 13 hours ago in ResDiary / Integrations 0 Idea Received

    Search capability for Rota ready ID number

    When employees come up on the daily sync data but you cannot search for them as we only have the Rota ready number as a record .. it would be useful to be able to search for that individual rather than having to run a report to find out who it it ...
    about 15 hours ago in Rotaready 0 Idea Received

    Holiday accrual to be stated and bookable based on scheduled rota hours and not hours that have been worked.

    Current issue: When a new staff member starts their contract, they will already have holidays that have been agreed with the line manager but without allowing managers to overspend, it's not possible to input the holiday hours. When an end dat...
    about 15 hours ago in Rotaready 0 Idea Received

    Requested Delivery Date Change Alert

    Please could an alert be created/re-send the order when the requested delivery date has been amended.
    1 day ago in Procure Wizard 0 Idea Received

    Check back on customers using KVs.

    Check back on customers after meals are sent out from the kitchen pass is allways an issue and more so now with app usage increasing. One way out would be for when meal status is changed to away in a kitchen that few minutes later a ticket is prin...
    2 days ago in Access EPoS 0 Idea Received

    Update last modified date in API to include all actions

    Actions such as when a booking is moved to lost does not count as a modification to the record and so the last modified date does not reflect the date a booking was lost or any other changes not captured in the history tab were made. Any change to...
    6 days ago in Access Collins 0 Idea Received

    Collins integration - keep a walk in booking open on Collins after the have paid in person

    Hi there, One of our pubs has had an issue with walk in bookings on busy days. When there is a walk in table, the team will add this to the till which then generate the walk-in table on the Collins diary. However once the guest has paid on the til...
    7 days ago in Access EPoS 0 Idea Received

    Respect payment settings when modifying bookings

    When allowing changes to bookings with payments, the system doesn’t respect the required payment settings. This can result in a customer modifying their booking and increasing their pax without paying the relevant amount. This means that if the bo...
    about 1 month ago in Access Collins 0 Idea Received