Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Option for new custom field to be made compulsory
If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.
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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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All ideas

Showing 743 of 743

Auto fill customer details

It would be easier if customer details can be auto filled from the guest's name or phone number not just their email
about 19 hours ago in Access Collins 0 Idea Received

Tax jurisdiction

I am based in Ireland, but can only choose tax jurisdictions which relate to a business based in the UK. as a system administrator for a company with several sites we need to be able to set up vendors and be able to determine appropriate vat codes...
about 19 hours ago in Procure Wizard 0 Idea Received

Display Point of Sale (POS) Name on Kitchen Video (KV) Screen

Overview: When an order is placed for barista-made drinks, it is essential that the name of the Point of Sale (POS) appears on the Kitchen Video (KV) screen. This feature is critical for improving operational efficiency, especially in high-volume ...
2 days ago in Access EPoS 0 Idea Received

Price alerts from specific suppliers

There should be a setting where you only receive price changes alerts for suppliers that you have permission to approve. For instance our restaurant manager only have permission to approve beverage suppliers price changes, but he receives alerts f...
3 days ago in Procure Wizard 0 Idea Received

Option for 24 hour clock or AM / PM settings on collins

be able to choose to have 24 hour clock or am /pm - we are a non usa business and prefer 24 hour clock
14 days ago in Access Collins 2 Accepted to Backlog

Collection KV screen - Weborder and Bill number to be displayed

We need the ability to display on the customer collection profile to show Bill numbers from POS as well as WebOrder numbers from Qikserve Kiosk. Currently only one of these can be selected - see screenshot. Ideally we need a 4th option, on the CUS...
7 days ago in Access EPoS 0 Idea Received

Mandatory "Booking Type" & "Email" fields for internal bookings

In order to ensure our data is clean when moving data from Collins to Tableau/PBI we would like the booking type & email to be mandatory when sales/reception teams are making bookings as this is currently not an option.
14 days ago in Access Collins 0 Idea Received

add custom KPIs

KPI's need to be put in place to support the following: App Sign-in Percentage of users signing in to the app at least once a day First Fix Rate Percentage of equipment issues resolved on the first service call Attendance (On-Time) Percentage of s...
3 days ago in Access Maintain 0 Idea Received

Import an exported PLU list (as you currently can within Procure Wizard MDR)

Ability to export the PLU List from Epos Manager, amend within excel and import with amended pricing (this functionality works great within Procure Wizard so should be available within Epos Manager).
9 days ago in Access EPoS 0 Idea Received

Collins Widget to Reflect Custom Dates

When you create a Tonic event e.g. https://www.designmynight.com/london/bars/shoreditch/hijingo/hijingo-y2k-bingo-1 but don't use the ticketing aspect, you put in custom dates but it doesn't speak to the Collins widget that shows there and it allo...
14 days ago in Access Tonic 0 Idea Received