Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Message Display for Partial Closure in Unavailable Dates

Allow for message to display on the booking widget when a date is closed partially, instead of full day. Eg. 12pm-5pm closed for a bookable event, instead of showing as 'Unavailable', we can direct customers to book via Tonic // If fully booked in...
5 days ago in Access Collins Idea Received

Events on the Event Planner added by one site should only be viewable by those with access to that site

When a site adds a note to the top of a day as an Event on the rota, this is then visible to all other sites. Not only is that information usually private and specific to that site, but when they look at the Event Planner, they don't want to see o...
3 days ago in Rotaready Idea Received

Allow “Attended” Status to mark event learning journey items Complete (No Assessment Events)

When managing Events, organisations often run two distinct types of session — those where learners are expected to sit and pass an assessment, and those where attendance alone is sufficient to demonstrate completion. Today, CPL does not distinguis...
7 days ago in CPL Learning Accepted to Backlog

Opera Check Details Integration

Hi, I have seen this in many other POS including Micros & Maitre'D. You can view Check/Docket details on Opera folio once closed. It will send over details so our reception can quickly pull the backup for the charges posted and explain to gues...
25 days ago in Access EPoS Idea Received

Re-Visit Option

If an in-house PMV task cannot be completed by an in-house operative, I suggest that a re-visit option be available to be able to send the task back to the helpdesk section to allow the helpdesk to pass onto a contractor, keeping a link between th...
4 days ago in Access Maintain Idea Received

Hidden/ Live status

Could we please have an extra action button on the event summary to be able to switch from hidden to live/ live to hidden more easily? When working with brands, specially, it can get quite laborious to go into each single event to change the statu...
21 days ago in Access Tonic Idea Received

Users & Roles - Offers

In the new users and roles permissions, the offers section on settings is linked to pre orders. These are completely different sections of the settings & does not make any logical sense from an end user perspective to be linked. We manage pre ...
25 days ago in Access Collins Idea Received

zero-rated VAT option on delievery charge

“Default VAT rate for site delivery charges” “Make delivery charges automatically zero rated (same as our zero rated products)” “So we don’t have to change the tax on the delivery line every invoice”
4 days ago in Procure Wizard Idea Received

Product enhancement - Online Cancellation Flow

Simplify the online cancellation flow by removing the unnecessary extra 3 steps before confirming the cancellation.
5 days ago in ResDiary Idea Received

Ticket names

When creating tickets for an event, having predefined ticket types drop-down for selection would be ideal (e.g. General Admission, Children Admission, AOP etc) and free-text entry could be allowed with an option for "custom", just as we have on Co...
25 days ago in Access Tonic Idea Received