Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

RELEASED multiple sites on epos dashboard
Roll up the the sites on the dashboard so area managers etc get and area overview
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RELEASED Time Zone by Primary Group Report
Sales Reports - Time zone Report please add - Time Zone by Primary Group We already have the same report by Major Group Could you consider this as a future change please.
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Access EPoS

    Changing the server name after the payment of a table - for tip purposes

    When a table is being paid, it assigns the tip to the person doing the transaction. Can we have an editing function (manager controlled) so that the server names can be replaced. When a server does the majority of work on a table and then goes on ...
    3 months ago in Access EPoS 0 Idea Received

    Employee average check value

    Employee average check value would enable you to understand the upselling/sales ability of each member of the team over a period of time
    10 days ago in Access EPoS 0 Idea Received

    ASAP Orders

    When customers place ASAP orders please say ASAP on the kitchen bill rather than a time as we message customers after anyways changing the time given by the online ordering system. Customers always get confused and come too early or expect deliver...
    13 days ago in Access EPoS 0 Idea Received

    Guest seating positions on dockets

    The current layout on dockets for guest positions on tables is unworkable with far too much space taken up on dockets and dishes not grouped into starters and mains but all seperate per seat. It should be starters : dishes : position numbers ie.1,...
    about 1 month ago in Access EPoS 0 Idea Received

    Opera Check Details Integration

    Hi, I have seen this in many other POS including Micros & Maitre'D. You can view Check/Docket details on Opera folio once closed. It will send over details so our reception can quickly pull the backup for the charges posted and explain to gues...
    6 months ago in Access EPoS 0 Idea Received

    EPOS Manager reports to be emailed

    When using Procure Wizard to get reports we can get them emailed to us and can also set up a schedule on when we want them emailed. This then gets emailed using a 'reports@procurewizard.com' email address which works out of the box without the nee...
    19 days ago in Access EPoS 0 Idea Received

    ResDiary Deposit Adjustment

    At present we use Access EPOS and ResDiary that are integrated, if a group has paid a deposit it automatically pulls across to EPOS as a negative balance when you open the table, only problem is that if a guest doesn't turn up from the group and w...
    23 days ago in Access EPoS 0 Idea Received

    Re-open Closed Order

    Like most other till systems out there, we should have the ability to re-open a table if closed accidentally and remove/swap payment types At present if you accidentally cash the wrong table off, the only way around it is to create a new order and...
    23 days ago in Access EPoS 0 Idea Received

    Ability to clear multiple tickets simultaneously from the KV screen (bulk clear / clear all).

    Idea description Add the ability for kitchen staff to clear multiple tickets at the same time from the Kitchen Video screen, including both a selective bulk clear action and an optional clear all action. This would reduce repetitive manual effort ...
    about 2 months ago in Access EPoS 0 Accepted to Backlog

    keyword search

    A keyword search function for retailers with multiple items of similar types, busy shops etc. Opens a keyboard search command.
    about 1 month ago in Access EPoS 0 Idea Received