Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

CREATE IDEA

Clear

Recently Released Ideas

RELEASED Time Zone by Primary Group Report
Sales Reports - Time zone Report please add - Time Zone by Primary Group We already have the same report by Major Group Could you consider this as a future change please.
Share feedback 1
RELEASED multiple sites on epos dashboard
Roll up the the sites on the dashboard so area managers etc get and area overview
Share feedback 1

Access EPoS

    Business Sheet formula for Covers broken down by Seating Area (based on paid-off track location)

    Problem / Use Case In fine dining and multi-area hospitality venues, customers frequently move between seating areas during a single visit. A typical scenario: A group arrives and is seated in the Bar area for pre-dinner drinks. Their order is r...
    about 6 hours ago in Access EPoS 0 Accepted to Backlog

    Ability to clear multiple tickets simultaneously from the KV screen (bulk clear / clear all).

    Idea description Add the ability for kitchen staff to clear multiple tickets at the same time from the Kitchen Video screen, including both a selective bulk clear action and an optional clear all action. This would reduce repetitive manual effort ...
    5 days ago in Access EPoS 0 Accepted to Backlog

    Opera Check Details Integration

    Hi, I have seen this in many other POS including Micros & Maitre'D. You can view Check/Docket details on Opera folio once closed. It will send over details so our reception can quickly pull the backup for the charges posted and explain to gues...
    4 months ago in Access EPoS 0 Idea Received

    Refund Transactions List to have clerk names similar to Receipt History

    On receipt history there is a list of the clerk names who cashed off the item but this does not exist for the refund transactions modal/
    about 2 months ago in Access EPoS 2 Idea Received

    Ability to Refund service charge

    it would be great if there was a function that allowed you to refund the service charge. as we have the issue where the guest doesn't realise there was service charge included, and then left a tip... and come back after to ask for the service char...
    about 1 month ago in Access EPoS 0 Idea Received

    Increase Number of Referenced Transaction Refunds

    Site goes through much more than 60 transactions in one lunch hour, so if they need to refund something that occurred more than 60 transactions ago, the only way currently is to use Refund by Receipt Ref. The issue is that we need to enable Barcod...
    about 2 months ago in Access EPoS 0 Idea Received

    Agent Voucher & ResDiary to EPOS and NRA Improvements

    Allow a function to add a Voucher Number & Guest Name to be imported from ResDiary bookings automatically into the EPOS table and add the details to the order & JOURNAL for accounts reconciliation later, and then transfer those details int...
    about 1 month ago in Access EPoS 0 Idea Received

    Printing Simple Chinese on KP

    There is a requirement to print Simple Chinese characters on kitchen printers as the chefs do not always speak English. Within PosLink's Printer Network facility, you can select a language to be used when printing. However, Simple Chinese is not a...
    about 1 month ago in Access EPoS 0 Idea Received

    Drag and Drop in Keyboard Editor

    It would be great to have proper drag and drop functionality in the Keyboard editor so teams can move PLUs/Keys around the Keyboard without needing to use the Reset/Copy/Paste Key functions.
    about 2 years ago in Access EPoS 2 Future Consideration

    Ability to renumber keyboards

    It'd be great to be able to renumber keyboards so these can be kept organised. These could also be grouped - so that a condiment keyboard assigned to a PLU on keyboard 100 would be called 101 and 102 etc.
    about 1 month ago in Access EPoS 0 Idea Received