Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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RELEASED Collins - New custom field to be applied to specific booking types not just to a site
We have added the new custom field and organisations can make that custom field available to site. It would be great to be able to add different custom field to different booking types no the same custom field do not apply for all bookings.
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Access Collins

Showing 89 of 532

Ability to automatically send invoice receipts

We get so many requests for tax receipts from payments within the booking. Can there be a way the customer can download the tax invoice receipts themselves?
5 days ago in Access Collins 0 Idea Received

Zonal 2 Way Integration

We would like there to be a 2 way integration to and from our zonal tills. It is currently only one way to the till. Zonal have the development in place.
about 15 hours ago in Access Collins 0 Idea Received

Minimum Spend API Response Field

Minimum spends are obviously an integral part of reporting on hospitality events, so none of us here can believe there isn't an API response field for this already - but apparently there's not because it's tied into the value field when applicable...
20 days ago in Access Collins 0 Accepted to Backlog

Guest cancellation reason

Can a cancellation reason box or selection drop down be added to a guest cancellation? This would allow us to capture reasons for guests cancelling particularly auto confirmed bookings where there is little or no direct interaction between team an...
about 1 month ago in Access Collins 0 Idea Received

Increase API Limit

Please increase the number of available records per API call to over 10,000. If we query the API for changes made on the previous day, we get every booking that took place, as well as every booking that had an amendment made, and every booking tha...
26 days ago in Access Collins 1 Idea Received

Auto removal of blocks

Having the function to add expiry dates and times on blocks would be great - this is a feature that sevenrooms has and it would really improve efficiencies if this could be done automatically rather than manually.
12 days ago in Access Collins 0 Idea Received

Group venues for Cross Sell

Have the ability to group venues in the cross sell functionality by brand/concept rather than just geographically.
about 1 month ago in Access Collins 0 Idea Received

New Customer Flag

it is possible to have the system identify when the guests is a new guest i.e. a first time booker. I believe it would be theoretically possible provided a guest books using an email address as this is collects the data of past bookings etc. Ideal...
about 1 month ago in Access Collins 0 Idea Received

Allow a venue to open before 7am

We cannot set a venue's opening times to earlier than 7am. Some venues open earlier when showing sporting events & our airport sites can also open as early as 5am, for example.
29 days ago in Access Collins 0 Under Review

Enquiry > Inquiry copy change for U.S.

make Collins more suitable for US market. As a U.S.A. customer, I want the term "enquiry" to be replaced with "inquiry" in the Collins product, so that the language is more familiar and understandable for U.S.A. audience.
3 months ago in Access Collins 2 Under Review