Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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RELEASED Collins - Close Areas - Admin message to display on the diary
When closing tables or specific areas, on the Admin message for the reason why it is closed, that message should be made visible on the greyed out tables. Example: table 5 should be blocked off every Tuesday from 7pm for a Quiz master - so Quiz Ma...
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RELEASED Collins - Have visibility of when other users are editing settings
When in settings for a venue in Collins, you have no visibility of if any other users are also making changes at the same time. This means the work you do may not save. It would be really handy to have a notification like you do on tonic and when ...
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Access Collins

    Showing 200 of 1056

    Fix Venues Inactive Status

    The Status field in the Venues API is useless. Actively trading sites are still flagged as Inactive. This masks an issue with deleted sites still being shown in the API endpoint. This has been raised with the support desk, but I was told it is "ex...
    4 days ago in Access Collins 0 Idea Received

    Custom Field Question

    Have the ability to pull a 'custom field' report that includes enquiry date, not just booking date. For instance if your custom field question is related to 'how did you hear about us?' - then in any given month you can pull a report that gives yo...
    1 day ago in Access Collins 0 Idea Received

    All booking fields to be mandatory for internal bookings

    It should be mandatory for all booking fields to be filled so that we can utilise the data for our business more effectively and ensure a smooth integration when receiving deposits
    2 days ago in Access Collins 0 Idea Received

    End time for bookings

    Hello - It would be a good idea to have an 'end time' for a booking, without the need to add a maximum duration setting, or to have to send individual day parameters which is far too time consuming. For example - I have a booking type, coffee netw...
    3 days ago in Access Collins 0 Idea Received

    European Payment Methods

    This year Wero will launch as a pan-European payment method, replacing iDeal in the Netherlands and becoming a default payment option across France, Belgium, Germany, and other EU markets. Currently, due to a lack of local payment integration, loc...
    about 2 months ago in Access Collins 0 Idea Received

    menu items link to menus

    I would like to know which menus a food item is linked to. When we change menus I want to delete items that are not used but uncertain what they are linked to as we have several menus on the go at any time.
    11 days ago in Access Collins 0 Idea Received

    Access "Raise a case" portal

    Due to working in head office with site onboardings, technical issues with integration, and payment queries (above GM day to day usage), it would be beneficial to have the "raise a case" button back so that we don't have to explain the case to the...
    11 days ago in Access Collins 0 Idea Received

    Ability to automatically send invoice receipts

    We get so many requests for tax receipts from payments within the booking. Can there be a way the customer can download the tax invoice receipts themselves?
    over 1 year ago in Access Collins 1 Accepted to Backlog

    Respect payment settings when modifying bookings

    When allowing changes to bookings with payments, the system doesn’t respect the required payment settings. This can result in a customer modifying their booking and increasing their pax without paying the relevant amount. This means that if the bo...
    3 months ago in Access Collins 0 Idea Received

    Link bookings

    When two bookings want to sit together i would like to be able to link them as a single booking.I can add a label but would like to be able to merge the bookings
    11 days ago in Access Collins 0 Idea Received