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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Instagram Booking Integration
Allow businesses that use Collins as their booking system to make use of the action button>Reserve>Select partner. Many other providers like Quandoo, OpentTable, ResTable and many more are already listed, and would be great to see Collins in...
RELEASED Allow “Attended” Status to mark event learning journey items Complete (No Assessment Events)
When managing Events, organisations often run two distinct types of session — those where learners are expected to sit and pass an assessment, and those where attendance alone is sufficient to demonstrate completion. Today, CPL does not distinguis...

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Administrative Status Override: Ability for Admin Users to Amend Job Statuses and Resolve Queries in Quoted Works

Currently, the platform restricts job status adjustments within the Quoted Works workflow, creating an operational bottleneck when a job enters a "Query" status. Unlike other workflows across the Portal where System Administrators maintain full in...
5 days ago in Access Maintain 1 Idea Received

"Replace your current discount?" pop-up wording

GDK are running Pepper loyalty alongside 3sPOS driven discounts that can be auto-applied. The wording on the pop up to change an auto-applied discount could be better and clearer to the customer. "Replace your current discount?" pop-up wording ...
about 15 hours ago in Kiosk & Ordering Platform / Kiosk 0 Idea Received

Enter a Discount button styling enhancements

GDK are running both Pepper loyalty and 3sPOS discounts together and so a "Enter your discount code" button was added. This button has no styling and so it looks out of place on the kiosk. Per Dolin- "Enter a discount code" button styling Use...
about 15 hours ago in Kiosk & Ordering Platform / Kiosk 0 Idea Received

Export Event Enquiry report from grid view as .csv with full details

On the grid view when navigating to the Event Enquiry feature, you can only print report as PDF. I want to be able to download all this information as a .csv & be able to add/edit the columns applicable When going to Reports > Event Reports...
about 16 hours ago in ResDiary / Reporting & Insights 0 Idea Received

Configurable payroll export with coded values

Provide a more flexible payroll export where users can choose which fields to include and whether values are output as codes or as descriptions. Ideally the layout could be saved and reused. Payroll provider imports are often built around coded va...
about 18 hours ago in Rotaready 0 Idea Received

Custom ID for job titles (roles)

Allow a customer-defined ID or code to be added to each job title, and make it available in reports and exports. Payroll providers frequently import job titles by code rather than by description. Rotaready currently outputs job title names only, s...
about 18 hours ago in Rotaready 0 Idea Received

Custom ID for departments

Allow a customer-defined ID or code to be added to each department, and make it available in reports and exports. Customers often hold department codes in their payroll and finance systems. Rotaready currently outputs the department name, which me...
about 18 hours ago in Rotaready 0 Idea Received

Allow a customer-defined ID or code to be added to each site, and make it available in reports and exports.

Many customers use their own coding structure for sites in payroll, finance and general ledger systems, such as cost centre codes. At the moment Rotaready outputs the site name, so customers have to map names to codes manually before importing int...
about 18 hours ago in Rotaready 0 Idea Received

Blacklist?

We would like the ability to blacklist specific email addresses or phone numbers to help prevent repeat false, abusive, or intentionally damaging bookings.
1 day ago in Access Collins 0 Idea Received

Report for Number of Jobs Raised

We would like a report that allows us to pull number of jobs raised across the estate in a given timeframe. If this can also show whether they were released or cancelled as well and be able to filter by Maintenance Lead. All information is availab...
2 days ago in Access Maintain 0 Idea Received