Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Option for new custom field to be made compulsory
If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.
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RELEASED Collins - Custom Fields Can Be Set Up in Collins but Cannot Be Accessed via the Collins API
As a Collins customer, I need the custom field data collected during the booking process to be accessible via the Collins API. Currently, custom fields can be configured in Collins, but there is no way to extract that data through the Collins API....
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All ideas

    Restrict diary view to current day

    Hi ResDiary Team, I would like to suggest a feature that could improve the daily usability of ResDiary for restaurant staff. It would be very useful to have an option to restrict the diary view to the current day only, preventing employees from ac...
    about 7 hours ago in ResDiary / Bookings & Walk-ins 0 Idea Received

    Finding duplicates in customer lists

    We need a report that automatically produces duplicate lists (email, phone, name) directly inside the diary. So when I want to check all our customer list since we opened and i want to identify duplicates, I want to be able to filter duplicate ema...
    1 day ago in ResDiary / Customer Data 0 Idea Received

    Pre Order Place Cards

    Currently place cards only allow 5 courses, it should allow for as many courses as offered and also the ability to adjust text size
    2 days ago in ResDiary / Other 0 Idea Received

    Arrow keys to go down lists

    is there any way you can bring back the option to use the up and down keys to go to the next line in lists like PLU List, Clerk lists etc. At the moment you have to double, sometimes triple click each line you want to edit, and can take a lot more...
    2 days ago in Access EPoS 0 Idea Received

    Change to run sheet email trigger

    After recent interruption to the Collins service we've been exploring options to have a backup system that would be easy to access for teams onsite in the event of a short term outage. To this end we were hoping to set up emailed run sheets to be ...
    3 days ago in Access Collins 0 Idea Received

    Including course ID in the dropdown menu when trying to ammend renewals

    It would be great that when ammending rules surrounding renewals, that the course ID is attached to the course in the drop down. Currently, there is no course ID attached so it is impossible to understand what version of the course you are ammedni...
    10 days ago in CPL Learning 0 Under Review

    Extra Document Storage - Site Documentation

    Due to the new regulations around providing a golden thread of information we are being asked to store more site documents in the unit, further information, site documentation area. Currently documents are only allowed 5mb and 20mb for ETI / FWT. ...
    about 2 months ago in Access Maintain 0 Idea Received

    Booking notification - allow condition for no deposit

    We have the option for Deposit exists, but we would like to put a cancellation link and this would only work if we can only show this to those with no deposit paid. The promo option would not work, as they change all the time. Number of guests is ...
    4 months ago in ResDiary 11 Idea Received

    Enhancement: Admin Ability to Remove "Parts to be Priced" Lines from Worksheets

    Currently, the system lacks the flexibility for Admin users to remove redundant "Parts to be Priced" lines from worksheets before they are finalised. When an engineer on-site indicates that parts were used, but the central office later determines ...
    23 days ago in Access Maintain 1 Idea Received

    Extended time out

    We had few complaints about the 5 minutes time out on online booking. Consider extend the time to 8 or 10
    13 days ago in ResDiary / Bookings & Walk-ins 0 Idea Received