Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - New custom field to be applied to specific booking types not just to a site
We have added the new custom field and organisations can make that custom field available to site. It would be great to be able to add different custom field to different booking types no the same custom field do not apply for all bookings.
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RELEASED Collins - Transparent affiliate reporting
Affiliate reporting I require a report showing the number of bookings generated from affiliate partners - ATUK/ Google etc. I understand these covers are marked with the source 'DesignMyNight' in the enquiries tab. The report should be based on Re...
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All ideas

    Extra Document Storage - Site Documentation

    Due to the new regulations around providing a golden thread of information we are being asked to store more site documents in the unit, further information, site documentation area. Currently documents are only allowed 5mb and 20mb for ETI / FWT. ...
    15 days ago in Access Maintain 0 Idea Received

    ASAP Orders

    When customers place ASAP orders please say ASAP on the kitchen bill rather than a time as we message customers after anyways changing the time given by the online ordering system. Customers always get confused and come too early or expect deliver...
    about 14 hours ago in Access EPoS 0 Idea Received

    Inhouse Users Report

    Hi Can a report be created so we can download a list of the names of the users who place inhouse calls please?
    about 14 hours ago in Access Maintain 0 Idea Received

    Date Jump available on the booking widget for a specific booking type

    Being able to select a specific date on booking widget using specific booking types - for example New Years Eve, being able to jump straight to this date rather than clicking through all dates.
    1 day ago in Access Collins 0 Idea Received

    AUTO REFUND ON CANCELLATION

    Can't believe there is no auto refund upon customer cancellation. My team dont have time to manually check and refund all cancellations. This is a highly inefficient system. Please sort this out ASAP
    1 day ago in Access Collins 0 Idea Received

    Email attendees - future guests on single dates too

    We have comedy shows for several venues and the headliners for each show are confirmed later on and can be different for each venues. To avoid adding this information on the events description, which would make it painfully long, I've decided to e...
    15 days ago in Access Tonic 0 Idea Received

    Report - time and date

    I am staggered to find that your system is unable to report on the information within it. All i need is a simple report that shows the date and start / end time. This is nothing complicated and is information within the system. Currently your help...
    5 days ago in Access Maintain 0 Idea Received

    Booking notification - allow condition for no deposit

    We have the option for Deposit exists, but we would like to put a cancellation link and this would only work if we can only show this to those with no deposit paid. The promo option would not work, as they change all the time. Number of guests is ...
    2 months ago in ResDiary 11 Idea Received

    Audit Scoring

    The ability to fail a Food Safety audit based on the type of finding - For example a critical finding automatically fails an audit
    8 days ago in Trail / Reducing time spent understanding reporting 0 Idea Received

    Enhancements to Call to Action (CTA) and Customisation on Automated Email Notifications

    Currently, the system relies on automated emails to notify users of pending tasks and unread messages, however, the operational effectiveness on some of these notifications is significantly impacted by passive subject lines and a lack of system co...
    23 days ago in Access Maintain 0 Idea Received