Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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RELEASED Collins - Option for 24 hour clock or AM / PM settings on collins
be able to choose to have 24 hour clock or am /pm - we are a non usa business and prefer 24 hour clock
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All ideas

    Guest booking amendments with payments

    Allow guests to be able to amend their bookings via the confirmation email with payments, so if additional payment is required the system will request this from them. For example, if a £10 per person deposit is required and a guest would like to a...
    about 17 hours ago in Access Collins 0 Idea Received

    "Replace your current discount?" pop-up wording

    GDK are running Pepper loyalty alongside 3sPOS driven discounts that can be auto-applied. The wording on the pop up to change an auto-applied discount could be better and clearer to the customer. "Replace your current discount?" pop-up wording ...
    1 day ago in Kiosk & Ordering Platform / Kiosk 0 Idea Received

    Enter a Discount button styling enhancements

    GDK are running both Pepper loyalty and 3sPOS discounts together and so a "Enter your discount code" button was added. This button has no styling and so it looks out of place on the kiosk. Per Dolin- "Enter a discount code" button styling Use...
    1 day ago in Kiosk & Ordering Platform / Kiosk 0 Idea Received

    Export Event Enquiry report from grid view as .csv with full details

    On the grid view when navigating to the Event Enquiry feature, you can only print report as PDF. I want to be able to download all this information as a .csv & be able to add/edit the columns applicable When going to Reports > Event Reports...
    1 day ago in ResDiary / Reporting & Insights 0 Idea Received

    Configurable payroll export with coded values

    Provide a more flexible payroll export where users can choose which fields to include and whether values are output as codes or as descriptions. Ideally the layout could be saved and reused. Payroll provider imports are often built around coded va...
    1 day ago in Rotaready 0 Idea Received

    Custom ID for job titles (roles)

    Allow a customer-defined ID or code to be added to each job title, and make it available in reports and exports. Payroll providers frequently import job titles by code rather than by description. Rotaready currently outputs job title names only, s...
    1 day ago in Rotaready 0 Idea Received

    Custom ID for departments

    Allow a customer-defined ID or code to be added to each department, and make it available in reports and exports. Customers often hold department codes in their payroll and finance systems. Rotaready currently outputs the department name, which me...
    1 day ago in Rotaready 0 Idea Received

    Allow a customer-defined ID or code to be added to each site, and make it available in reports and exports.

    Many customers use their own coding structure for sites in payroll, finance and general ledger systems, such as cost centre codes. At the moment Rotaready outputs the site name, so customers have to map names to codes manually before importing int...
    1 day ago in Rotaready 0 Idea Received

    Administrative Status Override: Ability for Admin Users to Amend Job Statuses and Resolve Queries in Quoted Works

    Currently, the platform restricts job status adjustments within the Quoted Works workflow, creating an operational bottleneck when a job enters a "Query" status. Unlike other workflows across the Portal where System Administrators maintain full in...
    6 days ago in Access Maintain 1 Idea Received

    Extra Document Storage - Site Documentation

    Due to the new regulations around providing a golden thread of information we are being asked to store more site documents in the unit, further information, site documentation area. Currently documents are only allowed 5mb and 20mb for ETI / FWT. ...
    30 days ago in Access Maintain 0 Idea Received