Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Rotaready - Salary treatment improvements
Enhance wage cost calculations in Cost Control to report salaried costs exclusively when employees are working. For instance, if an employee is scheduled for 5 days a week, their cost should apply only on those days, proportionate to their schedul...
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RELEASED Collins - Instagram Booking Integration
Allow businesses that use Collins as their booking system to make use of the action button>Reserve>Select partner. Many other providers like Quandoo, OpentTable, ResTable and many more are already listed, and would be great to see Collins in...
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All ideas

    Compliance Issue: Incomplete Legal Entity Details on Contractor Communications

    Despite the recent update on 25/08/2026 intended to meet UK Companies Act requirements for contractor-facing documents, the system currently remains non-compliant with UK law. While the update successfully added the organisation's legal entity nam...
    2 days ago in Access Maintain 1 Idea Received

    Remove automated 'regular days off' function

    Our colleagues do not have regular days off as we are a seven day Hospitality business. What is happening presently if regular days off are assigned without anyone noticing, and these are being submitted. This means employees are receiving paid da...
    1 day ago in Rotaready 0 Idea Received

    Enhancements to Call to Action (CTA) and Customisation on Automated Email Notifications

    Currently, the system relies on automated emails to notify users of pending tasks and unread messages, however, the operational effectiveness on some of these notifications is significantly impacted by passive subject lines and a lack of system co...
    3 days ago in Access Maintain 0 Idea Received

    Guest seating positions on dockets

    The current layout on dockets for guest positions on tables is unworkable with far too much space taken up on dockets and dishes not grouped into starters and mains but all seperate per seat. It should be starters : dishes : position numbers ie.1,...
    about 18 hours ago in Access EPoS 0 Idea Received

    What's app integration

    Can we add a what's app integration. This would allow easier and quicker communication with customers , with guests far more likely to see a message on what's app than an email
    about 18 hours ago in Access Collins 0 Idea Received

    Pay rules that alter by age of employee - under and over 21

    We may minimum rate based on age but end up with the payroll export showing multiple pay rates because the pay elements are set to over 21. If the system could somehow recognise this, that would be helpful then having to alter the CSV files before...
    1 day ago in Rotaready 0 Idea Received

    Booking notification - allow condition for no deposit

    We have the option for Deposit exists, but we would like to put a cancellation link and this would only work if we can only show this to those with no deposit paid. The promo option would not work, as they change all the time. Number of guests is ...
    about 2 months ago in ResDiary 11 Idea Received

    Emergency Contact Report

    A report to show all staff and their emergency contact details in case of fire or other emergencies rather than going in to each individual employees records
    7 days ago in Rotaready 0 Idea Received

    API for MP Scan

    Develop an API for MP Scan please. The invoice information will feed through and the customer just need to attach the PDFs to the respective order.
    10 days ago in Procure Wizard 0 Idea Received

    Order Wait Time

    Allowing a toggle on order wait times would be extremely beneficial, we don't want customers to see a wait time.
    4 days ago in QikServe / Online Ordering 0 Idea Received