Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Remove Legacy Users
Hi, We remove users by marking inactive, however these users stay on the admin panel forever, as GDPR best practice it would be useful if these inactive users were completely removed after a certain period of time e.g. 12 months
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RELEASED Collins - Same day Booking Notification
All of our sites have moved to a more live same day booking model, taking bookings up to 30 minutes out from arrival. This does sometimes cause issue for floor teams in busy sites who are working to keep tables clear and clean, managing walk ins a...
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All ideas

    Including course ID in the dropdown menu when trying to ammend renewals

    It would be great that when ammending rules surrounding renewals, that the course ID is attached to the course in the drop down. Currently, there is no course ID attached so it is impossible to understand what version of the course you are ammedni...
    4 days ago in CPL Learning 0 Idea Received

    Miscellaneous items button or open item button

    Can we have a misc. items button where the clerk is prompted for both a free-text description and the price so that the description input will appear on both the kitchen printer and the receipt printer. We had this on our previous Guestline epos a...
    3 days ago in Access EPoS 0 Idea Received

    Image uploads larger than 2MB

    The 2MB image size requirement is really restrictive. As an event organiser, I have to try and upload it, get an error, go away try and figure out how to resize then reattempt, and I can't progress without doing it. Big time drain.
    3 days ago in Access Tonic 0 Accepted to Backlog

    Reporting on assets

    There should be reporting available on assets. Currently you cannot pull any report to show which assets have been problematic or would be good to flag for future capex investment. It would aid budgeting and help with proactive capex investment pr...
    4 days ago in Access Maintain 0 Idea Received

    Extra Document Storage - Site Documentation

    Due to the new regulations around providing a golden thread of information we are being asked to store more site documents in the unit, further information, site documentation area. Currently documents are only allowed 5mb and 20mb for ETI / FWT. ...
    about 2 months ago in Access Maintain 0 Idea Received

    Booking notification - allow condition for no deposit

    We have the option for Deposit exists, but we would like to put a cancellation link and this would only work if we can only show this to those with no deposit paid. The promo option would not work, as they change all the time. Number of guests is ...
    3 months ago in ResDiary 11 Idea Received

    Enhancement: Admin Ability to Remove "Parts to be Priced" Lines from Worksheets

    Currently, the system lacks the flexibility for Admin users to remove redundant "Parts to be Priced" lines from worksheets before they are finalised. When an engineer on-site indicates that parts were used, but the central office later determines ...
    17 days ago in Access Maintain 1 Idea Received

    Recurring promotion validity

    When creating a promotion which runs on the last Friday of the month for example, we currently need to create one promotion and then manually enter the last Friday of every month under the validity tab - so 12x entries. It would be better to selec...
    20 days ago in ResDiary / Admin & Settings 0 Idea Received

    In house table hold

    When I am entering an inhouse/ phone booking during a busy period, for example it is my last available table, while in the process of entering the booking details, a guest can book the same table online. A new feature has been added for ''table ho...
    6 days ago in ResDiary / Bookings & Walk-ins 0 Idea Received

    Prefer not to say

    In the optional sections within identity of the app please add an option "prefer not to say" so that we can encourage an answer from all employees when we look at reporting data. This is common practice
    6 days ago in Rotaready 0 Idea Received