Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Use 12 hour clock across Collins for venues in USA
Collins uses the 12 and 24 hour time format inconsistently across Admin, Booking Widget and Checkout. However, users in the USA are not accustomed to the 24 hour clock (military time) and so it should use 12 hour (AM/PM) format uniformly in this r...
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RELEASED Collins - Site Tag filter on Source Reporting
For a site tag filter to be added to the Source Report in Collins. This will allow us to see the reporting, by brand or segment which is crucial for large businesses such as ours. Particularly if you oversee the organisation or multiple brands. I ...
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All ideas

    Recurring promotion validity

    When creating a promotion which runs on the last Friday of the month for example, we currently need to create one promotion and then manually enter the last Friday of every month under the validity tab - so 12x entries. It would be better to selec...
    1 day ago in ResDiary / Admin & Settings 0 Idea Received

    PMV due dates need to be based on last visit date

    Access MOT style dates are currently set up so that if a PMV is attended after the original due date, it will automatically update the 'next visit date' to be x months after the last visit date. However, if a PMV is attended before the original du...
    4 days ago in Access Maintain 1 Idea Received

    Software Limit

    Hello,I would like to request the software limit on QikServe preorders to be extended from 6 months to a year.
    1 day ago in Kiosk & Ordering Platform / Online Ordering 1 Idea Received

    Probationary period anniversary reports or custom probationary date function

    The anniversaries report offers reporting for 3 months, 1 year, 2 year, etc but not 6 monthly. Our company has 6 month probationary periods as standard as do many other organisations, or sometimes someone has a probationary period which is extende...
    1 day ago in Rotaready 0 Idea Received

    Deposit receipt notification

    Our system is set up to take card details for bookings under 8. Bookings over 8 we require a deposit of £10pp. It would be most helpful if an email notification could be sent to the bookings team so that they can move onto the next step of booking...
    1 day ago in ResDiary / Admin & Settings 0 Idea Received

    Recognise sales forecasts pulled through via sales mappings on the rota dashboard

    When sales forecasts and actuals are entered in one department and pulled across to other departments via sales mappings, the “Sales forecast” step on the Rota dashboard still shows as incomplete in the mapped departments. Update the dashboard so ...
    1 day ago in Rotaready 0 Idea Received

    Youtube shorts links

    Currently, the Event admin only supports standard YouTube video links, not YouTube Shorts. It would be great to add YouTube Shorts links in Tonic as well, allowing clients to include this type of video in their event listings.
    6 days ago in Access Tonic 0 Accepted to Backlog

    Administrative Status Override: Ability for Admin Users to Amend Job Statuses and Resolve Queries in Quoted Works

    Currently, the platform restricts job status adjustments within the Quoted Works workflow, creating an operational bottleneck when a job enters a "Query" status. Unlike other workflows across the Portal where System Administrators maintain full in...
    11 days ago in Access Maintain 1 Idea Received

    Extra Document Storage - Site Documentation

    Due to the new regulations around providing a golden thread of information we are being asked to store more site documents in the unit, further information, site documentation area. Currently documents are only allowed 5mb and 20mb for ETI / FWT. ...
    about 1 month ago in Access Maintain 0 Idea Received

    Guest booking amendments with payments

    Allow guests to be able to amend their bookings via the confirmation email with payments, so if additional payment is required the system will request this from them. For example, if a £10 per person deposit is required and a guest would like to a...
    6 days ago in Access Collins 0 Idea Received