Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Allow “Attended” Status to mark event learning journey items Complete (No Assessment Events)
When managing Events, organisations often run two distinct types of session — those where learners are expected to sit and pass an assessment, and those where attendance alone is sufficient to demonstrate completion. Today, CPL does not distinguis...
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RELEASED Collins - Instagram Booking Integration
Allow businesses that use Collins as their booking system to make use of the action button>Reserve>Select partner. Many other providers like Quandoo, OpentTable, ResTable and many more are already listed, and would be great to see Collins in...
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All ideas

    Compliance Issue: Incomplete Legal Entity Details on Contractor Communications

    Despite the recent update on 25/08/2026 intended to meet UK Companies Act requirements for contractor-facing documents, the system currently remains non-compliant with UK law. While the update successfully added the organisation's legal entity nam...
    5 days ago in Access Maintain 1 Idea Received

    Enhancements to Call to Action (CTA) and Customisation on Automated Email Notifications

    Currently, the system relies on automated emails to notify users of pending tasks and unread messages, however, the operational effectiveness on some of these notifications is significantly impacted by passive subject lines and a lack of system co...
    6 days ago in Access Maintain 0 Idea Received

    Further Permissions for Pay Rates

    There should be additional pay rate permissions. For hourly roles, these should be set to the default rate for that role and seek approval only when an enhanced rate is input. For salaried roles, new starters or changes, the pay rate approval shou...
    about 2 hours ago in Rotaready 0 Idea Received

    Skip Calendar Screen in Widget for Single Promotions

    In the widget the promotions screen can be skipped, why cant the calendar screen be skipped.?Especially if we give the promotionid to the widget.
    about 2 hours ago in ResDiary / Booking Widgets & Channels 0 Idea Received

    Create an MCP for Claude and other AI

    MCP needed to allow AI to analyse booking data. ResDiary reporting capability is poor. No help with CRM. I want to find most frequent regulars, regulars who haven’t visited in 6 months etc. deduplicate our guest data etc.
    about 6 hours ago in ResDiary / Reporting & Insights 0 Idea Received

    Remove automated 'regular days off' function

    Our colleagues do not have regular days off as we are a seven day Hospitality business. What is happening presently if regular days off are assigned without anyone noticing, and these are being submitted. This means employees are receiving paid da...
    4 days ago in Rotaready 0 Idea Received

    Booking notification - allow condition for no deposit

    We have the option for Deposit exists, but we would like to put a cancellation link and this would only work if we can only show this to those with no deposit paid. The promo option would not work, as they change all the time. Number of guests is ...
    about 2 months ago in ResDiary 11 Idea Received

    keyword search

    A keyword search function for retailers with multiple items of similar types, busy shops etc. Opens a keyboard search command.
    3 days ago in Access EPoS 0 Idea Received

    Guest seating positions on dockets

    The current layout on dockets for guest positions on tables is unworkable with far too much space taken up on dockets and dishes not grouped into starters and mains but all seperate per seat. It should be starters : dishes : position numbers ie.1,...
    4 days ago in Access EPoS 0 Idea Received

    What's app integration

    Can we add a what's app integration. This would allow easier and quicker communication with customers , with guests far more likely to see a message on what's app than an email
    4 days ago in Access Collins 0 Idea Received