Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Absence dashboard widget
Introduce an “Absence” widget on the dashboard that displays the number of employees who have been absent over a given period, with the ability to filter by absence type (e.g. sick leave, holiday, etc). The widget should link directly to the Absen...
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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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All ideas

    Email attendees - future guests on single dates too

    We have comedy shows for several venues and the headliners for each show are confirmed later on and can be different for each venues. To avoid adding this information on the events description, which would make it painfully long, I've decided to e...
    about 18 hours ago in Access Tonic 0 Idea Received

    Extra Document Storage - Site Documentation

    Due to the new regulations around providing a golden thread of information we are being asked to store more site documents in the unit, further information, site documentation area. Currently documents are only allowed 5mb and 20mb for ETI / FWT. ...
    about 19 hours ago in Access Maintain 0 Idea Received

    Move Table Only

    Would it be possible to add this same feature to the desktop version as the app version. Where (in grid)if you select and drag a table to reallocate it and accidentally move the time slot you are given the option to move table only (and keep the t...
    1 day ago in ResDiary / Bookings & Walk-ins 0 Idea Received

    Further Permissions for Pay Rates

    There should be additional pay rate permissions. For hourly roles, these should be set to the default rate for that role and seek approval only when an enhanced rate is input. For salaried roles, new starters or changes, the pay rate approval shou...
    2 days ago in Rotaready 0 Idea Received

    Skip Calendar Screen in Widget for Single Promotions

    In the widget the promotions screen can be skipped, why cant the calendar screen be skipped.?Especially if we give the promotionid to the widget.
    2 days ago in ResDiary / Booking Widgets & Channels 0 Idea Received

    Create an MCP for Claude and other AI

    MCP needed to allow AI to analyse booking data. ResDiary reporting capability is poor. No help with CRM. I want to find most frequent regulars, regulars who haven’t visited in 6 months etc. deduplicate our guest data etc.
    2 days ago in ResDiary / Reporting & Insights 0 Idea Received

    Enhancements to Call to Action (CTA) and Customisation on Automated Email Notifications

    Currently, the system relies on automated emails to notify users of pending tasks and unread messages, however, the operational effectiveness on some of these notifications is significantly impacted by passive subject lines and a lack of system co...
    8 days ago in Access Maintain 0 Idea Received

    Compliance Issue: Incomplete Legal Entity Details on Contractor Communications

    Despite the recent update on 25/08/2026 intended to meet UK Companies Act requirements for contractor-facing documents, the system currently remains non-compliant with UK law. While the update successfully added the organisation's legal entity nam...
    7 days ago in Access Maintain 1 Idea Received

    Booking notification - allow condition for no deposit

    We have the option for Deposit exists, but we would like to put a cancellation link and this would only work if we can only show this to those with no deposit paid. The promo option would not work, as they change all the time. Number of guests is ...
    about 2 months ago in ResDiary 11 Idea Received

    Remove automated 'regular days off' function

    Our colleagues do not have regular days off as we are a seven day Hospitality business. What is happening presently if regular days off are assigned without anyone noticing, and these are being submitted. This means employees are receiving paid da...
    6 days ago in Rotaready 0 Idea Received