Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Rating Scale on Appraisals
in our appraisal documents when it shows the overall score rating it just shows 3,4,5 it doesn't show like 3.5 etc It should show exact figures instead of rounding numbers so that we can pull accurate data
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RELEASED Allow “Attended” Status to mark event learning journey items Complete (No Assessment Events)
When managing Events, organisations often run two distinct types of session — those where learners are expected to sit and pass an assessment, and those where attendance alone is sufficient to demonstrate completion. Today, CPL does not distinguis...
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All ideas

    PMV due dates need to be based on last visit date

    Access MOT style dates are currently set up so that if a PMV is attended after the original due date, it will automatically update the 'next visit date' to be x months after the last visit date. However, if a PMV is attended before the original du...
    1 day ago in Access Maintain 1 Idea Received

    Youtube shorts links

    Currently, the Event admin only supports standard YouTube video links, not YouTube Shorts. It would be great to add YouTube Shorts links in Tonic as well, allowing clients to include this type of video in their event listings.
    3 days ago in Access Tonic 0 Idea Received

    Guest booking amendments with payments

    Allow guests to be able to amend their bookings via the confirmation email with payments, so if additional payment is required the system will request this from them. For example, if a £10 per person deposit is required and a guest would like to a...
    4 days ago in Access Collins 0 Idea Received

    Administrative Status Override: Ability for Admin Users to Amend Job Statuses and Resolve Queries in Quoted Works

    Currently, the platform restricts job status adjustments within the Quoted Works workflow, creating an operational bottleneck when a job enters a "Query" status. Unlike other workflows across the Portal where System Administrators maintain full in...
    9 days ago in Access Maintain 1 Idea Received

    Extra Document Storage - Site Documentation

    Due to the new regulations around providing a golden thread of information we are being asked to store more site documents in the unit, further information, site documentation area. Currently documents are only allowed 5mb and 20mb for ETI / FWT. ...
    about 1 month ago in Access Maintain 0 Idea Received

    Booking notification - allow condition for no deposit

    We have the option for Deposit exists, but we would like to put a cancellation link and this would only work if we can only show this to those with no deposit paid. The promo option would not work, as they change all the time. Number of guests is ...
    3 months ago in ResDiary 11 Idea Received

    Open Stripe Connect for digital wallets

    We need to offer digital wallets in the Stripe Connect integration to make the payment experience better for guests. Solutions like Apple Pay, Google Pay, Mobile Pay and Vipps has great user interface.
    24 days ago in ResDiary / Payments and Deposits 0 Idea Received

    "Replace your current discount?" pop-up wording

    GDK are running Pepper loyalty alongside 3sPOS driven discounts that can be auto-applied. The wording on the pop up to change an auto-applied discount could be better and clearer to the customer. "Replace your current discount?" pop-up wording ...
    4 days ago in Kiosk & Ordering Platform / Kiosk 0 Idea Received

    Enter a Discount button styling enhancements

    GDK are running both Pepper loyalty and 3sPOS discounts together and so a "Enter your discount code" button was added. This button has no styling and so it looks out of place on the kiosk. Per Dolin- "Enter a discount code" button styling Use...
    4 days ago in Kiosk & Ordering Platform / Kiosk 0 Idea Received

    Export Event Enquiry report from grid view as .csv with full details

    On the grid view when navigating to the Event Enquiry feature, you can only print report as PDF. I want to be able to download all this information as a .csv & be able to add/edit the columns applicable When going to Reports > Event Reports...
    5 days ago in ResDiary / Reporting & Insights 0 Idea Received