Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Add a buffer option across different booking types
We would like to have a button that would apply a buffer for a specific period of time between booking types. Example: If you book Booking type 1 at 13:00, then you could add a buffer for 5 minutes that won't let you book Booking type 2 for 5 minu...
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RELEASED Rotaready - Add pronoun field to user profile
Allowing employee pronouns to be recorded on user profiles, as well as allowing users to update this via the mobile app, along with their preferred name.
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All ideas

    Recalculate the Delivery Date if the approval happens outside of order cut-off

    Delivery date is calculated when an order is created but if the approval is not complete until after the suppliers order cutoff the supplier will not be able to fulfill that order as requested. Mechanism should exist to advise the cusstomer that a...
    about 2 hours ago in Procure Wizard 0 Idea Received

    Extended time out

    We had few complaints about the 5 minutes time out on online booking. Consider extend the time to 8 or 10
    1 day ago in ResDiary / Bookings & Walk-ins 0 Idea Received

    Line/ product group cut off time and lead days

    Add a function to allow next day delivery with a cut off time to push to day 2 delivery for individual products or product groups. Currently there is a lead time for individual lines but this doesn't allow a cut off within next day delivery. For i...
    2 days ago in Procure Wizard 0 Idea Received

    Service Charge

    A number of customers who use QikServe (Preoday) have asked if they can add an option for 'Service Charge', bascially this would help cover the costs of the packaging for products. I have been told most other online ordering platforms offer this.
    3 days ago in Kiosk & Ordering Platform / Online Ordering 0 Idea Received

    More column fields on the quick view. Editable

    In the enquiries tab you can only currently see USER, Customer name, Guests, Date, Type, Site, Labels. Being able to add others which are required such as company name.
    3 days ago in Access Collins 0 Idea Received

    Enhancement: Admin Ability to Remove "Parts to be Priced" Lines from Worksheets

    Currently, the system lacks the flexibility for Admin users to remove redundant "Parts to be Priced" lines from worksheets before they are finalised. When an engineer on-site indicates that parts were used, but the central office later determines ...
    11 days ago in Access Maintain 1 Idea Received

    Extra Document Storage - Site Documentation

    Due to the new regulations around providing a golden thread of information we are being asked to store more site documents in the unit, further information, site documentation area. Currently documents are only allowed 5mb and 20mb for ETI / FWT. ...
    about 2 months ago in Access Maintain 0 Idea Received

    Create different modification rules for different promotions

    It would be good if certain promotions, such as special events or afternoon tea, had their own modifcation rules for online modifications. So for example, guests could modify their booking up to 48 hours before for a special promotion but if withi...
    4 days ago in ResDiary / Booking Widgets & Channels 0 Idea Received

    Automated Probation Review Management & Reminders

    Enhance the Employee Relations module to automatically create and track probation review dates based on an employee's start date or role change.Managers should be able to set a probation period (e.g. 3 months), with the system automatically calcul...
    4 days ago in Rotaready 0 Idea Received

    Booking notification - allow condition for no deposit

    We have the option for Deposit exists, but we would like to put a cancellation link and this would only work if we can only show this to those with no deposit paid. The promo option would not work, as they change all the time. Number of guests is ...
    3 months ago in ResDiary 11 Idea Received