Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Add a buffer option across different booking types
We would like to have a button that would apply a buffer for a specific period of time between booking types. Example: If you book Booking type 1 at 13:00, then you could add a buffer for 5 minutes that won't let you book Booking type 2 for 5 minu...
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RELEASED Collins - Option for new custom field to be made compulsory
If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.
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All ideas

    Extra Document Storage - Site Documentation

    Due to the new regulations around providing a golden thread of information we are being asked to store more site documents in the unit, further information, site documentation area. Currently documents are only allowed 5mb and 20mb for ETI / FWT. ...
    13 days ago in Access Maintain 0 Idea Received

    Email attendees - future guests on single dates too

    We have comedy shows for several venues and the headliners for each show are confirmed later on and can be different for each venues. To avoid adding this information on the events description, which would make it painfully long, I've decided to e...
    13 days ago in Access Tonic 0 Idea Received

    Report - time and date

    I am staggered to find that your system is unable to report on the information within it. All i need is a simple report that shows the date and start / end time. This is nothing complicated and is information within the system. Currently your help...
    3 days ago in Access Maintain 0 Idea Received

    Customer Self-Service Amendment Cutoff

    I think one of your other products, Resdiary, does this. We would like the following cut-off times: 1 - 8 people: 48 hours 9+ people: 7 days Pprivate hire: 14 days
    4 days ago in Access Collins 0 Idea Received

    Booking notification - allow condition for no deposit

    We have the option for Deposit exists, but we would like to put a cancellation link and this would only work if we can only show this to those with no deposit paid. The promo option would not work, as they change all the time. Number of guests is ...
    2 months ago in ResDiary 11 Idea Received

    Audit Scoring

    The ability to fail a Food Safety audit based on the type of finding - For example a critical finding automatically fails an audit
    7 days ago in Trail / Reducing time spent understanding reporting 0 Idea Received

    EPOS Manager reports to be emailed

    When using Procure Wizard to get reports we can get them emailed to us and can also set up a schedule on when we want them emailed. This then gets emailed using a 'reports@procurewizard.com' email address which works out of the box without the nee...
    4 days ago in Access EPoS 0 Idea Received

    Open Stripe Connect for digital wallets

    We need to offer digital wallets in the Stripe Connect integration to make the payment experience better for guests. Solutions like Apple Pay, Google Pay, Mobile Pay and Vipps has great user interface.
    5 days ago in ResDiary / Payments and Deposits 0 Idea Received

    Enhancements to Call to Action (CTA) and Customisation on Automated Email Notifications

    Currently, the system relies on automated emails to notify users of pending tasks and unread messages, however, the operational effectiveness on some of these notifications is significantly impacted by passive subject lines and a lack of system co...
    21 days ago in Access Maintain 0 Idea Received

    Compliance Issue: Incomplete Legal Entity Details on Contractor Communications

    Despite the recent update on 25/08/2026 intended to meet UK Companies Act requirements for contractor-facing documents, the system currently remains non-compliant with UK law. While the update successfully added the organisation's legal entity nam...
    19 days ago in Access Maintain 1 Under Review