Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Access Maintain

    Showing 101 of 1039

    New feed feature

    Would love for the new feed feature to sit on my dashboard or sit permanently down the left hand side for live updates when using Maintain.
    about 15 hours ago in Access Maintain 1 Idea Received

    Enable Item/Asset Search function for Quotes

    The Item / Asset Search function under Place Callout is one of the strongest and most useful additions to the system. It significantly improves accuracy, usability and speeds up the logging process, particularly in high-usage environments. It woul...
    19 days ago in Access Maintain 3 Idea Received

    the Emergency / Out of Hours rate is greyed out and i cant amend

    allow different rates for out of hours call outs vs in hours, not all contracts have the same rates
    8 days ago in Access Maintain 0 Idea Received

    Asset Reporting - Filtering Disposed Assets By Date Range

    We would like to have the additional information below, available when downloading the Asset Management Report: Disposal dates added to the disposed assets report Remaining value at time of disposal Past 12 months initially, then monthly rev...
    16 days ago in Access Maintain 0 Idea Received

    Allowing multiple user groups to receive email notifications for callouts/quotes etc

    On Access Maintain we'd like to be able to enable a function that allows multiple user groups to receive email notifications for callouts to release etc. Currently we have it set up and only one group can receive. We tried callouts to review but a...
    25 days ago in Access Maintain 0 Idea Received

    Contractors Notification Emails

    When contractors are emailed, it'd be beneficial for the attachments of the callout to be sent to the contractor as well, i'm sure this would improve response times as well as make it easier for them to be tooled/armed correctly.
    about 1 month ago in Access Maintain 0 Idea Received

    Allow contractors to log visits from their desktop portal

    It would be useful if contractors could log a visit from their portal if an engineer hasn't done this on site. It would save back and forth from contractors/unit managers after the engineer has left, or if the engineer has not reported to the mana...
    3 months ago in Access Maintain 1 Idea Received

    API / Integrations on the Finance / Accounting Side - Contractor and Client

    API / Integrations on the Finance / Accounting Side / Invoicing - Contractor and Client, the current functionality really needs to be overhauled to bring the system up-to-date with the modern ways of working and remove many friction points that ar...
    11 months ago in Access Maintain 2 Accepted to Backlog

    Accessibility - Colour Modes / Color Blind / Dark Mode

    Accessibility - Colour Modes / Color Blind / Dark Mode Particularly factor for tablets and terminals that may be on-site with limited usability / settings adjustment on the actual tablet / terminal itself
    11 months ago in Access Maintain 2 Idea Received

    Change Equipment Type

    Ability to change the equipment type on a logged callout or quote would greatly reduce issue resolution time and prevent unnecessary creation/deletion of jobs.
    7 months ago in Access Maintain 0 Idea Received