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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

Status Idea Received
Product Access Maintain
Created by Guest
Created on Apr 15, 2025

API / Integrations on the Finance / Accounting Side - Contractor and Client

API / Integrations on the Finance / Accounting Side / Invoicing - Contractor and Client, the current functionality really needs to be overhauled to bring the system up-to-date with the modern ways of working and remove many friction points that are occurring within the Product.

The existing Webhooks, whilst they are providing some workarounds and information leave much to be desired as they still require manual 'handling' and verification. They are only one-way (push) static communication, whereas APIs are two-way (pull) dynamic communication

Issues encountered include but are not limited to:
- All of the invoicing communications and documents happen outside of the system
- The invoicing verification against the system is manual rather than automatic
- Clients and Contractors can't see through the system what has been actually been paid in real-terms, rather than the 'PAID' status on Maintain

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  • Guest
    Reply
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    Apr 15, 2025

    yes please!

  • Guest
    Reply
    |
    Apr 15, 2025

    Great idea!