Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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RELEASED Collins - Have visibility of when other users are editing settings
When in settings for a venue in Collins, you have no visibility of if any other users are also making changes at the same time. This means the work you do may not save. It would be really handy to have a notification like you do on tonic and when ...
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RELEASED Collins - Transparent affiliate reporting
Affiliate reporting I require a report showing the number of bookings generated from affiliate partners - ATUK/ Google etc. I understand these covers are marked with the source 'DesignMyNight' in the enquiries tab. The report should be based on Re...
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Access Collins

    Start the Opening time clock earlier that 7am for venues that open earlier.

    Start the opening hours clock before 7am for venues that run early morning events. Suggestion would be from 4 OR 5AM
    3 months ago in Access Collins 1 Idea Received

    Ability to automatically send invoice receipts

    We get so many requests for tax receipts from payments within the booking. Can there be a way the customer can download the tax invoice receipts themselves?
    over 1 year ago in Access Collins 1 Accepted to Backlog

    Message Display for Partial Closure in Unavailable Dates

    Allow for message to display on the booking widget when a date is closed partially, instead of full day. Eg. 12pm-5pm closed for a bookable event, instead of showing as 'Unavailable', we can direct customers to book via Tonic // If fully booked in...
    4 months ago in Access Collins 0 Idea Received

    SMS CONFIRMATION TIMNGS

    Hi there, I wanted to see if it would be possible to be able to change sms confirmation timings. It is sent around 12pm the previous day, (so 12pm on Tuesday to confirm bookings for Wednesday). It would be super helpful if the timing would be poss...
    27 days ago in Access Collins 0 Idea Received

    Pre-order notes print with correct formatting

    when guests submit pre-order notes, it comes through combined without paragraphs. If they submit all notes under one guest name then it will condense and the printed order is really hard to read. When printing runsheet notes, it recognises paragra...
    20 days ago in Access Collins 0 Idea Received

    European Payment Methods

    This year Wero will launch as a pan-European payment method, replacing iDeal in the Netherlands and becoming a default payment option across France, Belgium, Germany, and other EU markets. Currently, due to a lack of local payment integration, loc...
    7 months ago in Access Collins 0 Idea Received

    Allow for Arrivals Reports - not just session reports.

    Currently the system via dashboard and reporting only shows sessions, meaning that covers overlap. If there was a filter for Heads rather than Sessions we could get a more accurate understanding of arrivals per session.
    22 days ago in Access Collins 0 Idea Received

    Additional customer emails to be CC'd rather than sent a separate email

    When adding more than one email on the customer details page, each person receives a new copy of every email you send as all emails are populated in the To: box, it'd be much friendlier and efficient if the additional emails are automatically popu...
    about 1 year ago in Access Collins 1 Idea Received

    Ability to have Custom Fields Be Visible on Front End or Not

    As a Collins UserI would like the ability to configure a Custom Field to be visible to Guests using the widget or NOT.So that I can enrich details about a customer bookingAnd so that these custom fields do not appear on the front end booking widge...
    about 2 months ago in Access Collins 0 Idea Received

    Use of Promo codes to discount at check out

    The ability to use discount codes at checkout.
    over 1 year ago in Access Collins 1 Idea Received