Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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RELEASED Collins - Enquires Download - Populate Booking Value Field
For the enquires download, populate the booking value field. The value which is the presumed value unless there is an actual value stored on the booking then this will be used.
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RELEASED Collins - Custom Fields Can Be Set Up in Collins but Cannot Be Accessed via the Collins API
As a Collins customer, I need the custom field data collected during the booking process to be accessible via the Collins API. Currently, custom fields can be configured in Collins, but there is no way to extract that data through the Collins API....
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Access Collins

    Showing 191 of 1025

    European Payment Methods

    This year Wero will launch as a pan-European payment method, replacing iDeal in the Netherlands and becoming a default payment option across France, Belgium, Germany, and other EU markets. Currently, due to a lack of local payment integration, loc...
    about 1 month ago in Access Collins 0 Idea Received

    Respect payment settings when modifying bookings

    When allowing changes to bookings with payments, the system doesn’t respect the required payment settings. This can result in a customer modifying their booking and increasing their pax without paying the relevant amount. This means that if the bo...
    3 months ago in Access Collins 0 Idea Received

    Ability to automatically send invoice receipts

    We get so many requests for tax receipts from payments within the booking. Can there be a way the customer can download the tax invoice receipts themselves?
    about 1 year ago in Access Collins 1 Accepted to Backlog

    Use of Promo codes to discount at check out

    The ability to use discount codes at checkout.
    9 months ago in Access Collins 1 Idea Received

    Sent messages - master view

    Currently, it is possible to select 'Sent messages' and see the messages that have been sent from the account that you are logged into. It would be really useful if there was a master view, where you could see all the messages that have been sent ...
    about 1 month ago in Access Collins 0 Idea Received

    Update last modified date in API to include all actions

    Actions such as when a booking is moved to lost does not count as a modification to the record and so the last modified date does not reflect the date a booking was lost or any other changes not captured in the history tab were made. Any change to...
    about 1 month ago in Access Collins 0 Idea Received

    Guest cancellation reason

    Can a cancellation reason box or selection drop down be added to a guest cancellation? This would allow us to capture reasons for guests cancelling particularly auto confirmed bookings where there is little or no direct interaction between team an...
    over 1 year ago in Access Collins 1 Accepted to Backlog

    Toggle integration

    Integrate Toggle with Collins so that guests can use their Gift cards/vouchers in the checkout process to pay towards deposits or pre orders, this would also be beneficial for Tonic ticket purchases.
    about 1 year ago in Access Collins 0 Future Consideration

    'Change' button to display only specified booking types

    When guests attempt to change their booking during the booking process on a widget that has been configured for specific booking types, the system currently displays all available booking types rather than limiting the options to only those specif...
    2 months ago in Access Collins 0 Idea Received

    Centralized Collins Settings

    A lot of settings inside the Booking Types should be applied to all sites by one click. For example, email and messages texts, duration interval, time slot interval. These settings are often similar for all sites or large group of sites. Ideally t...
    over 1 year ago in Access Collins 1 Under Review