Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Access Maintain

    Dark Mode

    Dark mode available for the platform, for ease of use and clear for those who may struggle.
    24 days ago in Access Maintain 0 Idea Received

    Enable Dispatch Functionality for Quoted Works Orders with £0.00 Labour (Supply Only Scenario)

    Summary When a Quoted Works order has Labour set to £0.00 , it is functionally a Supply Only order. However, the system does not allow contractors to complete the expected dispatch action. Current System Behaviour For Quoted Works orders where Lab...
    about 2 months ago in Access Maintain 2 Idea Received

    Approved only filter to the Unit spend vs budget report

    Please add an Approved only filter to the Unit spend vs budget report, so it shows a true snapshot of actual unit spend vs budget for the current period. At the moment, the report includes committed spend, which can be misleading because committed...
    17 days ago in Access Maintain 3 Idea Received

    Support Per Contractor Working Hours Settings/ Definitions

    Summary Contractor working hours definitions are currently applied globally across all contractors, rather than being configurable per contractor. This creates limitations where contractors operate under different billing patterns. Current System ...
    26 days ago in Access Maintain 3 Idea Received

    Enable Item/Asset Search function for Quotes

    The Item / Asset Search function under Place Callout is one of the strongest and most useful additions to the system. It significantly improves accuracy, usability and speeds up the logging process, particularly in high-usage environments. It woul...
    2 months ago in Access Maintain 3 Idea Received

    Allow contractors to log visits from their desktop portal

    It would be useful if contractors could log a visit from their portal if an engineer hasn't done this on site. It would save back and forth from contractors/unit managers after the engineer has left, or if the engineer has not reported to the mana...
    5 months ago in Access Maintain 1 Idea Received

    API / Integrations on the Finance / Accounting Side - Contractor and Client

    API / Integrations on the Finance / Accounting Side / Invoicing - Contractor and Client, the current functionality really needs to be overhauled to bring the system up-to-date with the modern ways of working and remove many friction points that ar...
    12 months ago in Access Maintain 2 Accepted to Backlog

    New feed feature

    Would love for the new feed feature to sit on my dashboard or sit permanently down the left hand side for live updates when using Maintain.
    about 2 months ago in Access Maintain 1 Idea Received

    Accessibility - Colour Modes / Color Blind / Dark Mode

    Accessibility - Colour Modes / Color Blind / Dark Mode Particularly factor for tablets and terminals that may be on-site with limited usability / settings adjustment on the actual tablet / terminal itself
    12 months ago in Access Maintain 2 Idea Received

    Change Equipment Type

    Ability to change the equipment type on a logged callout or quote would greatly reduce issue resolution time and prevent unnecessary creation/deletion of jobs.
    8 months ago in Access Maintain 0 Idea Received