Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Access Maintain

    Reporting on assets

    There should be reporting available on assets. Currently you cannot pull any report to show which assets have been problematic or would be good to flag for future capex investment. It would aid budgeting and help with proactive capex investment pr...
    2 days ago in Access Maintain 0 Idea Received

    Extra Document Storage - Site Documentation

    Due to the new regulations around providing a golden thread of information we are being asked to store more site documents in the unit, further information, site documentation area. Currently documents are only allowed 5mb and 20mb for ETI / FWT. ...
    about 2 months ago in Access Maintain 0 Idea Received

    Enhancement: Admin Ability to Remove "Parts to be Priced" Lines from Worksheets

    Currently, the system lacks the flexibility for Admin users to remove redundant "Parts to be Priced" lines from worksheets before they are finalised. When an engineer on-site indicates that parts were used, but the central office later determines ...
    15 days ago in Access Maintain 1 Idea Received

    PMV due dates need to be based on last visit date

    Access MOT style dates are currently set up so that if a PMV is attended after the original due date, it will automatically update the 'next visit date' to be x months after the last visit date. However, if a PMV is attended before the original du...
    21 days ago in Access Maintain 1 Idea Received

    Administrative Status Override: Ability for Admin Users to Amend Job Statuses and Resolve Queries in Quoted Works

    Currently, the platform restricts job status adjustments within the Quoted Works workflow, creating an operational bottleneck when a job enters a "Query" status. Unlike other workflows across the Portal where System Administrators maintain full in...
    28 days ago in Access Maintain 1 Idea Received

    Enhancements to Call to Action (CTA) and Customisation on Automated Email Notifications

    Currently, the system relies on automated emails to notify users of pending tasks and unread messages, however, the operational effectiveness on some of these notifications is significantly impacted by passive subject lines and a lack of system co...
    about 2 months ago in Access Maintain 0 Idea Received

    Automatic Unique File Name for Payment Certificate Download / Export

    Currently, the platform allows users to save or print Payment Certificates directly from the Maintain workflow; however, operational efficiency is significantly bottlenecked by the system's failure to generate unique, identifiable file names upon ...
    about 1 month ago in Access Maintain 0 Idea Received

    Compliance Issue: Incomplete Legal Entity Details on Contractor Communications

    Despite the recent update on 25/08/2026 intended to meet UK Companies Act requirements for contractor-facing documents, the system currently remains non-compliant with UK law. While the update successfully added the organisation's legal entity nam...
    about 2 months ago in Access Maintain 1 Under Review

    Report for Number of Jobs Raised

    We would like a report that allows us to pull number of jobs raised across the estate in a given timeframe. If this can also show whether they were released or cancelled as well and be able to filter by Maintenance Lead. All information is availab...
    25 days ago in Access Maintain 0 Idea Received

    Can we have a task list (similar to Odd Jobs) that is automatically released to contractors when a handy-man visit is raised?

    The aim would be to streamline communications onto the CAFM system, instead of relying on contractors sending emails for task lists. It would be functionally identical to the current Odd Jobs task list, but is auto-released to the assigned handy-m...
    14 days ago in Access Maintain 0 Idea Received