Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Access Maintain

    Showing 95 of 993

    Contractors Notification Emails

    When contractors are emailed, it'd be beneficial for the attachments of the callout to be sent to the contractor as well, i'm sure this would improve response times as well as make it easier for them to be tooled/armed correctly.
    1 day ago in Access Maintain 0 Idea Received

    API / Integrations on the Finance / Accounting Side - Contractor and Client

    API / Integrations on the Finance / Accounting Side / Invoicing - Contractor and Client, the current functionality really needs to be overhauled to bring the system up-to-date with the modern ways of working and remove many friction points that ar...
    9 months ago in Access Maintain 2 Accepted to Backlog

    Accessibility - Colour Modes / Color Blind / Dark Mode

    Accessibility - Colour Modes / Color Blind / Dark Mode Particularly factor for tablets and terminals that may be on-site with limited usability / settings adjustment on the actual tablet / terminal itself
    9 months ago in Access Maintain 2 Idea Received

    Improvements to asset data view and asset expenditure history in the necessary windows

    Currently the system has many of the required features, however the workflow efficiency is significantly impacted by the placement and accessibility of critical data within the UI. The system prompts a single-screen workflow design, however severa...
    4 months ago in Access Maintain 3 Idea Received

    Location filter for inhouse engineers jobs to show unit numbers/ areas that have been added by the user instead of the Work/ Equipment type

    When viewing the inhouse engineers jobs overview, the location filter currently filters by work type or equipment type. This filter would be more efficient if it was to show the Unit Number/ Name. This would prevent engineers revisiting jobs they ...
    about 2 months ago in Access Maintain 0 Idea Received

    Allow contractors to log visits from their desktop portal

    It would be useful if contractors could log a visit from their portal if an engineer hasn't done this on site. It would save back and forth from contractors/unit managers after the engineer has left, or if the engineer has not reported to the mana...
    2 months ago in Access Maintain 1 Idea Received

    Change Equipment Type

    Ability to change the equipment type on a logged callout or quote would greatly reduce issue resolution time and prevent unnecessary creation/deletion of jobs.
    6 months ago in Access Maintain 0 Idea Received

    Expired insurance visible to contractors on dashboard

    If a contractor has expired insurance this should be made clear on their dashboard homepage, not just by a notification
    4 months ago in Access Maintain 0 Idea Received

    Allow multiple selections of trade types across different zones per contractor

    To be able to have one contractor set up for different trade types per zone eg Contractor A = 5 trade types in Zone 1 and 3 trade types in Zones 2-10 This would enable flexibility per contractor in real time as we use some contractors for certain ...
    6 months ago in Access Maintain 0 Idea Received

    On Hold & Cancellation Reasons

    The ability to customise/personalise the on hold and cancellation reasons. This would help with analysing what equipment types / work types are wrong as well as give us insight into training requirements on the system.
    5 months ago in Access Maintain 0 Idea Received