Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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RELEASED learning journey improvement
When a learning journey tile is locked by a prerequisite tile, the user must have at least one item from the prerequisite tile assigned and completed before the next tile is unlocked. This creates an issue when the user has no courses assigned in ...
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RELEASED Remove Legacy Users
Hi, We remove users by marking inactive, however these users stay on the admin panel forever, as GDPR best practice it would be useful if these inactive users were completely removed after a certain period of time e.g. 12 months
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CPL Learning

    Allow Admins to customise main area background (image or colour) in new LMS

    Problem The new LMS delivers a great overall user experience for all users. However, one downside is that Admins no longer have the ability to bespoke/colourise the background of the platform, which was previously possible in the original CPL plat...
    3 months ago in CPL Learning 0 Under Review

    My team appraisals- to show how many appraisals are allocated not just the ones that are in Awaiting Manager

    Bug 2094884 Bug 2079164 Currently, managers are not able to see the appraisals of their descendants unless the appraisal is in Awaiting Manager status. This can be confusing, as it appears that no appraisal exists for that employee. It would be l...
    8 months ago in CPL Learning 0 Future Consideration

    Request to configure divisions by role

    Our divisions are currently not being used because we moved from pathways (which were previously configured by division, with divisions assigned automatically by positions) to learning journeys. We'd therefore like to reconfigure our divisions to ...
    3 months ago in CPL Learning 0 Under Review

    Library-special characters in the title, such us ' or -

    We’ve identified that some documents stopped opening due to special characters in the title, such as apostrophes (') or hyphens (-). This validation behaviour has caused disruption across multiple sites, as previously uploaded documents containing...
    8 months ago in CPL Learning 1 Already exists

    Reminder notifications / emails to send when deadlines are approaching.

    When a course/check list has a completion date that is approaching but the course/checklist is not completed it would be great if push notification and or emails are sent to remind the user. e.g. 5 days before due date an email/notification goes t...
    6 months ago in CPL Learning 0 Under Review

    Escalation emails if trainings are overdue

    Email notification/escalation for managers/owner to let them know about employees trainings are overdue with some specifications. Email should enclose CPL compliance report which gives full visibility on staff trainings progress.
    9 months ago in CPL Learning 1 Accepted to Backlog

    Hierarchy search

    When looking into a hierarchy in the Admin Tool, it sometimes becomes a bit hard to navigate it to find a certain user on the organisation or job in the site, it would be beneficial if we had a search bar where we would be able to input the name, ...
    almost 3 years ago in CPL Learning 0 Future Consideration

    Mass deleting sections on Learning Journeys

    There is currently no option to bulk delete sections when duplicating a learning journey, requiring users to remove items individually. Introducing a bulk or section-level delete feature would streamline editing and save time.
    4 months ago in CPL Learning 0 Accepted to Backlog

    Be able to generate reports that pull xAPI data and analytics

    We're creating courses using the xAPI format and xAPI courses track various endpoints of data and analytics that are surfaced on CPL's side - we would like the ability to create reports or view this data ourselves at will, not having to request it...
    almost 2 years ago in CPL Learning 0 Idea Received

    Account Verification Username Override

    During the email verification process, when users enter their 6-digit verification code, the system automatically replaces their original username with their email address. This behaviour causes authentication failures and increased support burden...
    11 months ago in CPL Learning 2 Idea Received