Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Rotaready - Grant manager access to multiple sites/departments
Access to sites is granted individually. When a site or department is updated or added, access must be manually adjusted for each manager. For larger sites and areas, this can be onerous. Assigning managers to specific sites or departments would a...
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RELEASED Collins - New custom field to be applied to specific booking types not just to a site
We have added the new custom field and organisations can make that custom field available to site. It would be great to be able to add different custom field to different booking types no the same custom field do not apply for all bookings.
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All ideas

Showing 492 of 492

New Customer Flag

it is possible to have the system identify when the guests is a new guest i.e. a first time booker. I believe it would be theoretically possible provided a guest books using an email address as this is collects the data of past bookings etc. Ideal...
20 days ago in Access Collins 0 Idea Received

Choice of more than one offer on a booking

We would like the ability for the customer to choose more than one offer to add to their booking. At the moment you can only choose one offer as a customer.
17 days ago in Access Collins 0 Idea Received

Close Area (or Limit Arrival) for just a date range rather then forever

If you want to quickly reduce opening times or shut in the afternoons for a few months of the year this is very hard to do efficiently without adding a rule for each individual date.
about 1 month ago in Access Collins 0 Idea Received

Option to remove booking end time from guest facing emails

It would be good if we could have a way to remove the end time of bookings from confirmation emails and emails that contain the booking summary. We have some brands that will turn their tables over a lot quicker than the time that might have been ...
6 days ago in Access Collins 0 Idea Received

Centralized Collins Settings

A lot of settings inside the Booking Types should be applied to all sites by one click. For example, email and messages texts, duration interval, time slot interval. These settings are often similar for all sites or large group of sites. Ideally t...
about 2 months ago in Access Collins 1 Under Review

For Apple Pay, Google Pay and PayPal to be supported so customers can make payments with these methods.

To be able to send out a payment link to support Apple & Google pay. To do so the client would follow the same procedure of requesting a payment by going into the booking > payment > Would be able to request a payment type that supports ...
7 months ago in Access Collins 2 Accepted to Backlog

Property Number (Pub Company Site Reference)

Hi As we are starting to drill down on the data, would it be possible to have our companies site reference number in the reporting so that we can easily do look ups to our own pub lists?
7 days ago in CPL Learning 0 Idea Received

Timed batch reports

enable batch reports to be automatically run in the background - eg: at the end of breakfast, lunch and dinner so they can see takings and sales etc for each period (as places can get busy and people forget to run them!)
13 days ago in Access EPoS 0 Idea Received

Ability to restrict media sales depending on PLUs sold

It would be great if we were able to make certain media sales dependant on the items we sell. We have some vouchers for specific items (for example free burger and pint). This could perhaps work in the same way as adjustments and adjustments group...
13 days ago in Access EPoS 0 Idea Received

Allow employees to select specific hours when booking absence on the app

Currently employees can only select Full Day, AM or PM when booking absences on the app. It would be beneficial if they could select specific hours as well, as not all absences requested require the full morning or full afternoon off.
about 1 month ago in Rotaready 0 Accepted to Backlog