Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Hyperlink feature in pre order menu descriptions
Adding hyperlink feature to the pre order menu description
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RELEASED Collins - Option for new custom field to be made compulsory
If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.
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All ideas

Showing 762 of 762

Time Limit on booking changes

Add a time limit on the customer booking changes. To stop customers from changing their booking until the last second. We have a policy in our booking terms & conditions that no changes can be made to the booking within 72 hours notice but thi...
about 1 month ago in Access Collins 0 Idea Received

Group venues for Cross Sell

Have the ability to group venues in the cross sell functionality by brand/concept rather than just geographically.
5 months ago in Access Collins 1 Idea Received

Improve User Details Page in Admin Tool

Problem: The User Details Page in the Admin Tool could benefit from a UI/UX review to improve clarity and prevent unintended manual changes to system-managed data. Currently, there is no clear distinction between USER (central CPL account), MULTIU...
about 1 month ago in CPL Learning 0 Idea Received

multi-delete on favourites list

being able to delete multiple items on a favourites lists when items are not needed or become delisted
6 months ago in Procure Wizard 1 Accepted to Backlog

Make all fields available in Collins enquiries download csv available in the API

When we download enquiries from Collins in the enquiries section to csv, there are fields that appear such as timestamp of when the booking was completed, that do not appear via API, which means we can't use them in reporting on data visualisation...
4 months ago in Access Collins 0 Idea Received

Enable timeslots for auto confirm table placement

At times we require the ability to usher certain booking types into one space, but not the whole week/every date. For example - a venue will have Brunch bookings normally on both their floors but on a Saturday after a certain time they want all of...
3 months ago in Access Collins 0 Idea Received

Tax jurisdiction

I am based in Ireland, but can only choose tax jurisdictions which relate to a business based in the UK. as a system administrator for a company with several sites we need to be able to set up vendors and be able to determine appropriate vat codes...
19 days ago in Procure Wizard 0 Idea Received

Allow for a 'unsatisfactory' option on PMVs

We would like the ability for contractors to upload 'unsatisfactory' certificates for PMV's, this would ensure that contractors can be paid for their initial visits. This would allow for reports to be run of all PMV types and provide accurate repo...
8 months ago in Access Maintain 2 Accepted to Backlog

Enhanced reporting suite functionality - Pepper check-ins and Pepper Loyalty.

We really need to be able to report on Pepper loyalty as part of business sheets and business reporting. Being able to integrate this to existing reports would be amazing. Example metrics that would be great to see: % of sales with a loyalty users...
about 2 months ago in Access EPoS 1 Under Review

Make Custom Fields visible in Run sheets/Diary Quick View

The custom fields do not appear anywhere else other than by clicking into the full booking view on Collins. This should be made easily readable by adding to both printed customised run sheets AND the quick view when on the diary or floorplan page.
9 months ago in Access Collins 0 Accepted to Backlog