Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Site Tag filter on Source Reporting
For a site tag filter to be added to the Source Report in Collins. This will allow us to see the reporting, by brand or segment which is crucial for large businesses such as ours. Particularly if you oversee the organisation or multiple brands. I ...
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RELEASED Import an exported PLU list (as you currently can within Procure Wizard MDR)
Ability to export the PLU List from Epos Manager, amend within excel and import with amended pricing (this functionality works great within Procure Wizard so should be available within Epos Manager).
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All ideas

Showing 744 of 744

KV Link - Additional 'Kitchen Pass' Profile for KV

We have a single large kitchen for multiple venues/outlets. Therefore, there is a constant stream of tickets landing in the kitchen. While the separate areas within the kitchen can all cope with their tickets of individual items, the kitchen pass ...
about 1 month ago in Access EPoS 0 Under Review

Same day Booking Notification

All of our sites have moved to a more live same day booking model, taking bookings up to 30 minutes out from arrival. This does sometimes cause issue for floor teams in busy sites who are working to keep tables clear and clean, managing walk ins a...
3 months ago in Access Collins 1 Idea Received

Centralized Collins Settings

A lot of settings inside the Booking Types should be applied to all sites by one click. For example, email and messages texts, duration interval, time slot interval. These settings are often similar for all sites or large group of sites. Ideally t...
6 months ago in Access Collins 1 Under Review

Enquiry > Inquiry copy change for U.S.

make Collins more suitable for US market. As a U.S.A. customer, I want the term "enquiry" to be replaced with "inquiry" in the Collins product, so that the language is more familiar and understandable for U.S.A. audience.
6 months ago in Access Collins 2 Under Review

Custom Roles can update a task title only

When selecting permissions for tasks based on what a custom role with permission can edit, allowing them to update the title only.
12 days ago in Trail / Making Trail intuitive / Permissions and visibility 0 Future Consideration

Pull Guest name and Room Name on the receipt after linking room with the table

Upon using the "Enter Room Number" function to link a table with the room, it would be great to pull the guest name out from the PMS and use it as the transaction name so no need to type it in manualy. Also if we could get the room name pulled to ...
12 days ago in Access EPoS 0 Under Review

Small numeric keyboard to search tables on transfer tables tab

The idea is to have a small numeric keyboard next to Transfer Table Tab. We got a lots of tables across the hotel and sometimes you need to scroll a lot just to find that one table that you need transfering to.
12 days ago in Access EPoS 0 Idea Received

Table plan area to show on bills instead of Seating Area

We work in a bigger hotel with 15 different table plans, It would be great if we could have the Table plan name on top of the KP tickets instead of the Seating Area.
12 days ago in Access EPoS 0 Idea Received

Better functionality within PLU List when changing prices

There once was the functionality to use TAB to move from field to field within PLU List, making several price changes more efficient. Now, you have to click on each one to select. Set "increase value by..." etc functions are helpful however could ...
12 days ago in Access EPoS 0 Idea Received

New Customer Flag

it is possible to have the system identify when the guests is a new guest i.e. a first time booker. I believe it would be theoretically possible provided a guest books using an email address as this is collects the data of past bookings etc. Ideal...
5 months ago in Access Collins 0 Idea Received