Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Transparent affiliate reporting
Affiliate reporting I require a report showing the number of bookings generated from affiliate partners - ATUK/ Google etc. I understand these covers are marked with the source 'DesignMyNight' in the enquiries tab. The report should be based on Re...
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RELEASED Collins - Option for new custom field to be made compulsory
If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.
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All ideas

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Track message response times

Track message response times on Collins, via Collins Mail. This can be a report to look at average response time to new enquiries and messages, as well as per venue and per user.
2 days ago in Access Collins 0 Idea Received

allergen tab within MDR

In the MDR section the dishes can be ordered with a course, but the allergen tab you have there is a mixture of products and recipes and dishes and some of those dishes are on multiple menus . Can we have it sorted in alphabetical order or by grou...
3 days ago in Procure Wizard 0 Idea Received

"Mark for approval" to populate Forecast data

The process of marking a rota for approval should generate data in the Forecast section of the Cost Control. This will allow us to review forecasted wages and sales before publishing the rota. Currently you can only compare figures once a rota has...
3 days ago in Rotaready 0 Idea Received

Add field mapping from Atreemo Sales Lead Portal to Collins

We would like to add the content from the following fields to the mapping when a lead is ‘pushed’ from Atreemo to Collins: Atreemo Field Name Collins Field Name Communication History Messages Notes section Notes
4 days ago in Access Collins 0 Idea Received

Mandatory "Booking Type" & "Email" fields for internal bookings

In order to ensure our data is clean when moving data from Collins to Tableau/PBI we would like the booking type & email to be mandatory when sales/reception teams are making bookings as this is currently not an option.
about 1 month ago in Access Collins 0 Idea Received

Do not allow to batch orders when account export settings do not match

Example: Order A is excluded, order B is not excluded or exported, Order C is already exported. System should not allow to proceed and generate helpful message. If changing account export status for one of the batched orders, all other batched ord...
24 days ago in Procure Wizard 0 Idea Received

Split payments between members of a party

Allow the lead booker to share the total cost of the booking with friends/ colleagues by splitting the payment, similarly to what happens when they share the pre-orders link and guests pay separately. This will drive conversion of large consumer b...
about 1 month ago in Access Collins 0 Idea Received

Gift Card number issues

A gift card can be entered in many different ways. i.e. manual, MSR. If a gift card is entered incorrectly or a customer is querying a gift card usage then we need additional checks and information. Suggest we make the following optional: enforce ...
6 days ago in Access EPoS 0 Idea Received

multiple sites on epos dashboard

Roll up the the sites on the dashboard so area managers etc get and area overview
6 days ago in Access EPoS 0 Idea Received

Ability to archive/expire pre order menus

Ability to archive pre order menus that are out of date, rather than delete completely - as if deleted they remove the items from orders already made that have been agreed. Similar to how we can archive booking types. OR add an expiry date, like w...
about 2 months ago in Access Collins 0 Idea Received