Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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All ideas

Ability to automatically send invoice receipts

We get so many requests for tax receipts from payments within the booking. Can there be a way the customer can download the tax invoice receipts themselves?
over 1 year ago in Access Collins Accepted to Backlog

Escalation emails if trainings are overdue

Email notification/escalation for managers/owner to let them know about employees trainings are overdue with some specifications. Email should enclose CPL compliance report which gives full visibility on staff trainings progress.
3 months ago in CPL Learning Accepted to Backlog

Guest cancellation reason

Can a cancellation reason box or selection drop down be added to a guest cancellation? This would allow us to capture reasons for guests cancelling particularly auto confirmed bookings where there is little or no direct interaction between team an...
over 1 year ago in Access Collins Accepted to Backlog

API / Integrations on the Finance / Accounting Side - Contractor and Client

API / Integrations on the Finance / Accounting Side / Invoicing - Contractor and Client, the current functionality really needs to be overhauled to bring the system up-to-date with the modern ways of working and remove many friction points that ar...
about 1 year ago in Access Maintain Accepted to Backlog

Add progress bar for checklist completion

There is a requirement to complete checklists but currently no view for user to see their progress. Add a progress bar for user quick reference.
3 months ago in CPL Learning Accepted to Backlog

New Customer Flag

it is possible to have the system identify when the guests is a new guest i.e. a first time booker. I believe it would be theoretically possible provided a guest books using an email address as this is collects the data of past bookings etc. Ideal...
over 1 year ago in Access Collins Accepted to Backlog

Enquiry > Inquiry copy change for U.S.

make Collins more suitable for US market. As a U.S.A. customer, I want the term "enquiry" to be replaced with "inquiry" in the Collins product, so that the language is more familiar and understandable for U.S.A. audience.
over 1 year ago in Access Collins Accepted to Backlog

Make Custom Fields visible in Run sheets/Diary Quick View

The custom fields do not appear anywhere else other than by clicking into the full booking view on Collins. This should be made easily readable by adding to both printed customised run sheets AND the quick view when on the diary or floorplan page.
over 1 year ago in Access Collins Accepted to Backlog

Allergens PopUp message

1. Popup Development: Develop a popup window that appears upon staff login. This popup should display a clear message like "Have you reviewed allergen information today?" 2. Button Functionality: Include two buttons on the popup: - Yes: Clicking t...
almost 2 years ago in Access EPoS Accepted to Backlog

multi-delete on favourites list

being able to delete multiple items on a favourites lists when items are not needed or become delisted
over 1 year ago in Procure Wizard Accepted to Backlog