Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Trail

Audit Scoring

The ability to fail a Food Safety audit based on the type of finding - For example a critical finding automatically fails an audit
20 days ago in Trail / Reducing time spent understanding reporting Idea Received

Ai Support : Checklist Creation/Builder

Allow users to upload an existing PDF or scanned form/checklist and use AI to convert it into a draft digital TRAIL format, automatically identifying fields, questions, sections, and response types. This would significantly reduce the time require...
about 1 month ago in Trail / Making Trail intuitive Idea Received

Ability to add priorities to adhoc tasks

To be able to give a low or high priority to ad hoc tasks so you can decide if count towards scores.
21 days ago in Trail / Reducing time spent managing Trail Idea Received

Scheduling: Being able to schedule tasks at a set monthly, quarterly, 6 monthly and annual check frequencies.

Being able to schedule tasks at a monthly frequency and not between 2 dates as various months have different days within them. E.g. Feb 28 days, various months 30 days, others 31. Making a monthly, quarterly, 6 monthly and annual check frequencies...
6 months ago in Trail / Visualising workload / capacity planning Idea Received

REPORTING ISSUE: Quarterly, Weekly, Monthly checks not included in score.

When reviewing the reports dashboard checks which arent completed at a daily frequency are not included in the reports score. This should be reflected in the reports dashboard and also the weekly and monthly report pulls.
6 months ago in Trail / Overall visibility of everything Idea Received

Fridge & Freezer Temperatures On Closed Days

In multisite operations, closed days can vary between individual sites, and refrigeration equipment may remain operational and still require temperature monitoring even when a site is recorded as closed. It would be beneficial to have the option f...
about 2 months ago in Trail / Reducing liability Idea Received

Missed Tasks

Ability to have missed tasks remain on the task list until completed late, this would be useful for important tasks that need to be completed but reoccur infrequntley. Idealy it would be an option selected when the task is created in the same flag...
about 2 months ago in Trail / Overall visibility of everything Idea Received

Allow users to select multiple options answers in an options field

No description provided
over 1 year ago in Trail / Making Trail intuitive Accepted to Backlog

Ability to see further into the future on the calendar view.

No description provided
over 2 years ago in Trail / Visualising workload / capacity planning Future Consideration

Ability to upload photos offline

No description provided
about 1 year ago in Trail / Making Trail intuitive Idea Received