Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Status Under Review
Product Access EPoS
Created by Guest
Created on Jul 17, 2024

RELATED IDEAS

Give the customer the ability to cancel and reverse web orders

The customer has reported that currently when trying to delete a web order that has been cancelled by the public they are presented with a message 'This order has been dispatched, You cannot delete this order'.

The customer would like the ability to cancel their own orders.

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  • Admin
    Harry B
    Reply
    |     Jul 26, 2024

    Thank you for sharing your idea with us! We're always excited to hear new suggestions from our partners. I hope you don't mind if I ask for a bit of clarification to ensure we're on the same page.

    Could you confirm which integrator you're referring to in your proposal? This information will help us better understand the context of your idea and how it might fit into our current systems.

    I wanted to mention that traditionally, handling cancellations from web orders is something that falls within the capabilities of our integrators. Our API is designed to accept cancellations from web orders, which gives our integrators the flexibility to manage this process.

    Please feel free to provide any additional details or context that you think would be helpful. We're here to collaborate and find the best solutions together.

    Looking forward to hearing back from you!

    Best regards,