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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

Status Idea Received
Product Access EPoS
Created by Guest
Created on May 14, 2026

Removal of 'Search' function on EPOS when customers sign in with loyalty app

We have learned that the 'Search' function permits staff at our pubs to use discounts that do not belong to them. There is a monthly Maximum usage per account and different levels of discount so it's crucial that this function not be abused.

This option comes up once a barcode has been scanned on the app and the account can then be connected to the bill. Previous guests should not be available for searching.

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