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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

Status Under Review
Product Access EPoS
Created by Guest
Created on Aug 9, 2024

Edit Collins booking end time on payment

When a table pays on EPoS a timestamp is sent to Collins.

If this was used to update the end time of the booking, it would give a much clearer picture of the day on the Collins Diary page.

We end up with a lot of double/triple-height table lines where tables have "overlapped", making it look like two or three groups were sat on the same table at once. What has actually happened, is guests have left before their scheduled end time and the table has been turned around for someone else.

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  • Admin
    Jon L
    Reply
    |
    Aug 15, 2024

    Thank you for sharing your idea with us! We greatly appreciate your input and the time you've taken to contribute to our product's improvement. We are going to carry out a full review of the Collins integration based on your suggestions. This thorough evaluation will help us determine the best way to implement and optimise this feature.

    We value your insight and would love to discuss this further with you. A member of our team will be in touch to arrange a conversation about your idea and how it might fit into our development plans. Once again, thank you for your valuable contribution to our ongoing efforts to enhance our product.

    Kind regards,

    Jon