Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Status Under Review
Product Access EPoS
Created by Guest
Created on Aug 13, 2024

RELATED IDEAS

Option to define which Collins status is set when a table pays

Currently when a table fully pays and is closed on EPoS, this updates the Collins status to Left, freeing this table up for another party. However tables don't always leave immediately. When we are busy this has caused a back up.

Instead, could the status of a paid and closed table be user defined? With the option to keep it as is, or to map it to a Collins status of your choice.

In our case, we would create a new Collins status, 'Paid', which would provide the host a view as to what tables might be coming up. Then our team would manually change the status to Left once the table has actually left and it's been turned around and is ready for another party.

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  • Admin
    Jon L
    Reply
    |     Aug 15, 2024

    Thank you for sharing your idea with us! We greatly appreciate your input and the time you've taken to contribute to our product's improvement. We are going to carry out a full review of the Collins integration based on your suggestion. This thorough evaluation will help us determine the best way to implement and optimise this feature.

    We value your insight and would love to discuss this further with you. A member of our team will be in touch to arrange a conversation about your idea and how it might fit into our development plans. Once again, thank you for your valuable contribution to our ongoing efforts to enhance our product.

    Kind regards,

    Jon