Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Status Accepted to Backlog
Product Access EPoS
Created by Guest
Created on Aug 14, 2024

RELATED IDEAS

NRA names on tills via Guestline

When room charges are posted from the till, the "client name" (from Guestline) shows for NRA / Master Rooms rather than an "Event Name" (from Guestline). So till is showing "John Bryne" rather than showing "Access Workspace".

We have noticed that this is causing some room mispostings from our tills, which would not happen if the "Event Name" shows on the till.

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  • Admin
    Jon L
    Reply
    |     Aug 15, 2024

    Thank you for taking the time to share your idea with us. We truly appreciate your input and the effort you've made to help improve our product.

    We wanted to let you know that we've received your suggestion. Here's what's happening with your idea:

    1. Our product team is going to review your suggestion in detail. We always carefully consider feedback from our customers, as you're the ones using our product day in and day out.

    2. After the initial review, we plan to add your idea to our product backlog.

    3. We're aiming to release an update within the next three months that will include advancements related to your suggestion. While we can't provide specific details at this time, we're confident that this update will enhance the user experience.

    Once again, thank you for your valuable input. We're looking forward to bringing these improvements to you and all our users in the near future.

    If you have any questions or additional ideas, please don't hesitate to reach out to us. We're always here to listen and help.

    Best regards,

    Jon