Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Status Rejected
Product Access EPoS
Created by Guest
Created on Aug 19, 2024

RELATED IDEAS

Kitchen printer text

We use a printer for teh kitchen pass kv . It is used by chef on pass to print order for staff when taking last dish out to table. We seem to find it works for waiting staff to check the selection of the meals going out to table. The ticket is left on table for customer so would like to make the text more suitable if possible .

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  • Admin
    Jon L
    Reply
    |     Aug 30, 2024

    Thank you for reaching out to us about the issue you've experienced with our product. We truly appreciate your feedback, as it helps us continually improve our offerings.

    We understand your concern and want to assure you that we take all customer input seriously. At this time, we've decided to closely monitor this particular situation to determine if other customers are experiencing similar challenges.

    Our approach is to:

    1. Carefully track and analyze feedback from our user base

    2. Assess the frequency and impact of the issue you've reported

    3. Evaluate whether this is a widespread concern that requires immediate action

    Rest assured, if we find that this is indeed a common problem affecting multiple customers, we will prioritize developing a solution. Our goal is always to provide the best possible experience for all our users.

    In the meantime, we greatly appreciate your patience and understanding. Your feedback is invaluable to us, and we'll keep your report on file for future reference as we continue to enhance our product.

    If you notice any changes or have additional thoughts, please don't hesitate to reach out. We're always here to listen and assist you.

    Best regards,