Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

CREATE IDEA

Ideas

    Showing 44 of 949

    Blacklisting customers

    From time to time we have customers who are poorly behaved and it would be good to have a simple one stop shop per se to blacklist them from all our events rather than having to go through all our bookings.
    4 days ago in Access Tonic 0 Idea Received

    Toggle on DOB field in the checkout

    Ability to toggle on a collect DOB field in the checkout journey. Useful to send through the Acteol integration
    18 days ago in Access Tonic 0 Idea Received

    Ability for customers to purchase an additional product after booking

    I sell products alongside tickets. It would be great for customers to have the ability to purchase products after they have made their ticket purchase as they may decide they want it at a later date. This would also help drive additional sales.
    3 months ago in Access Tonic 0 Idea Received

    Improved Users tab

    At group level, we should be able to have full visibility of all users registered as well as their permissions, and download the data if needed. We currently only have the ability to add new users, and it would be great to be able to remove them t...
    8 months ago in Access Tonic 0 Idea Received

    Review replies to show on review widget

    From an DesignMyNight event page, you can view when an event organiser has responded to reviews. However, these replies are not visible when using the Review widget on websites.
    6 months ago in Access Tonic 0 Idea Received

    Automatically taking a slot off sale if it hasn’t sold tickets within a certain timeframe

    For events with many publicly available time slots, it would be very useful to have a setting where if a time slot has not sold any tickets at all, it is marked as 'sold out' once only 48 hours remain until the time slot. Staffing time slots appro...
    about 1 month ago in Access Tonic 0 Idea Received

    Show marketing guides / channels in event organisers admin

    There is no visibility for event organisers in the admin of the guides their events are being promoted in.
    about 1 month ago in Access Tonic 0 Idea Received

    Calendar view of the event brand widget

    I use the event brand widget as I have multiple on-going events. Customers tend to book based on the date rather than the event but the widget doesn't display the multiple dates listed for each event so that customer has to click through to find t...
    9 months ago in Access Tonic 0 Idea Received

    Log of requests in Rep accounts or via email

    I am a rep who makes payment requests from my Tonic account. When making a request I receive no notification confirming the details of the request nor in my account or via email. Payments often take a while to be processed so it's extremely diffic...
    about 2 months ago in Access Tonic 1 Idea Received

    Data Collection to integrate with Collins

    The checkout questions would be really helpful on Collins for our theatre events. If customers responses would also be integrated with their dropped booking into Collins, it can help the venue team by reserving tables for dinner for instance, or o...
    8 months ago in Access Tonic 0 Idea Received