Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

CREATE IDEA

Clear

Recently Released Ideas

RELEASED multiple sites on epos dashboard
Roll up the the sites on the dashboard so area managers etc get and area overview
Share feedback 1
RELEASED Time Zone by Primary Group Report
Sales Reports - Time zone Report please add - Time Zone by Primary Group We already have the same report by Major Group Could you consider this as a future change please.
Share feedback 1

Ideas

    Opera Check Details Integration

    Hi, I have seen this in many other POS including Micros & Maitre'D. You can view Check/Docket details on Opera folio once closed. It will send over details so our reception can quickly pull the backup for the charges posted and explain to gues...
    4 months ago in Access EPoS 0 Idea Received

    Ability to Refund service charge

    it would be great if there was a function that allowed you to refund the service charge. as we have the issue where the guest doesn't realise there was service charge included, and then left a tip... and come back after to ask for the service char...
    24 days ago in Access EPoS 0 Idea Received

    Refund Transactions List to have clerk names similar to Receipt History

    On receipt history there is a list of the clerk names who cashed off the item but this does not exist for the refund transactions modal/
    about 1 month ago in Access EPoS 2 Idea Received

    Agent Voucher & ResDiary to EPOS and NRA Improvements

    Allow a function to add a Voucher Number & Guest Name to be imported from ResDiary bookings automatically into the EPOS table and add the details to the order & JOURNAL for accounts reconciliation later, and then transfer those details int...
    18 days ago in Access EPoS 0 Idea Received

    Increase Number of Referenced Transaction Refunds

    Site goes through much more than 60 transactions in one lunch hour, so if they need to refund something that occurred more than 60 transactions ago, the only way currently is to use Refund by Receipt Ref. The issue is that we need to enable Barcod...
    about 1 month ago in Access EPoS 0 Idea Received

    Printing Simple Chinese on KP

    There is a requirement to print Simple Chinese characters on kitchen printers as the chefs do not always speak English. Within PosLink's Printer Network facility, you can select a language to be used when printing. However, Simple Chinese is not a...
    21 days ago in Access EPoS 0 Idea Received

    Ability to renumber keyboards

    It'd be great to be able to renumber keyboards so these can be kept organised. These could also be grouped - so that a condiment keyboard assigned to a PLU on keyboard 100 would be called 101 and 102 etc.
    29 days ago in Access EPoS 0 Idea Received

    Changing the server name after the payment of a table - for tip purposes

    When a table is being paid, it assigns the tip to the person doing the transaction. Can we have an editing function (manager controlled) so that the server names can be replaced. When a server does the majority of work on a table and then goes on ...
    29 days ago in Access EPoS 0 Idea Received

    Business Sheets - Cover Recording by area

    Following on from ticket 68519744 with support, can you please create new formulas on the business sheet so we can pull covers more accurately? TimePeriodAreaCovers - Time period by area and covers SalesGroupCovers - Sales group covers
    4 months ago in Access EPoS 0 Idea Received

    Top Line Overview

    On the Live Top Line Overview report on my mobile, the comparison figures are from the date of last year, not the weekday. E.g. looking at it this evening it shows sales for today Sunday 28.06.26 compared to Saturday 28.06.26. Is there a way to ge...
    about 1 month ago in Access EPoS 0 Idea Received