Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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RELEASED 🪄Procure Wizard - turning off nutrionial information on a dish sheet
please can you add the option to remove the nutritional information from a dish sheet? Currently you can't remove nutritional information from the dish sheet
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RELEASED Time Zone by Primary Group Report
Sales Reports - Time zone Report please add - Time Zone by Primary Group We already have the same report by Major Group Could you consider this as a future change please.
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Ideas

    Disable modifier image in UX/UI

    Currently we need images for all modifiers. For some modifiers it doesnt necessarily makes sense to have a modifier image, therefore we'd like to ask if it is possible to add a feature which allows us to disable the modifier image (and have simple...
    2 days ago in QikServe / Kiosk 0 Idea Received

    Update Credits Overview report to allow Select ALL customers, not just having to run each customer at a time

    please add an option to run the Credits Overview report either per customer or for All customers in one go, so it can be exported as a single file across all purchasers. The report should keep the same columns (so it matches the current export), i...
    3 months ago in Procure Wizard 0 Idea Received

    Opera Check Details Integration

    Hi, I have seen this in many other POS including Micros & Maitre'D. You can view Check/Docket details on Opera folio once closed. It will send over details so our reception can quickly pull the backup for the charges posted and explain to gues...
    4 months ago in Access EPoS 0 Idea Received

    Ability to Refund service charge

    it would be great if there was a function that allowed you to refund the service charge. as we have the issue where the guest doesn't realise there was service charge included, and then left a tip... and come back after to ask for the service char...
    24 days ago in Access EPoS 0 Idea Received

    Refund Transactions List to have clerk names similar to Receipt History

    On receipt history there is a list of the clerk names who cashed off the item but this does not exist for the refund transactions modal/
    about 1 month ago in Access EPoS 2 Idea Received

    Agent Voucher & ResDiary to EPOS and NRA Improvements

    Allow a function to add a Voucher Number & Guest Name to be imported from ResDiary bookings automatically into the EPOS table and add the details to the order & JOURNAL for accounts reconciliation later, and then transfer those details int...
    18 days ago in Access EPoS 0 Idea Received

    Increase Number of Referenced Transaction Refunds

    Site goes through much more than 60 transactions in one lunch hour, so if they need to refund something that occurred more than 60 transactions ago, the only way currently is to use Refund by Receipt Ref. The issue is that we need to enable Barcod...
    about 1 month ago in Access EPoS 0 Idea Received

    Portal supplier(s) - Require Invoice Upload Before Supplier Can Mark Invoice Complete

    Description: Stop Portal suppliers bypassing invoice uploads – enforce compliance automatically. Currently, Portal suppliers can mark invoices as “Complete” in Procure Wizard without uploading the actual invoice document. This creates extra work f...
    6 months ago in Procure Wizard 0 Idea Received

    Printing Simple Chinese on KP

    There is a requirement to print Simple Chinese characters on kitchen printers as the chefs do not always speak English. Within PosLink's Printer Network facility, you can select a language to be used when printing. However, Simple Chinese is not a...
    21 days ago in Access EPoS 0 Idea Received

    Ability to renumber keyboards

    It'd be great to be able to renumber keyboards so these can be kept organised. These could also be grouped - so that a condiment keyboard assigned to a PLU on keyboard 100 would be called 101 and 102 etc.
    29 days ago in Access EPoS 0 Idea Received