Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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The ability to select a room when raising a quote request

When logging a quote request, it doesn't give the option to select on the room entered in the system to provide the contractors with full location information that mirrors the functionality when raising a callout.Is difficult to review quotations ...
over 3 years ago in Access Maintain 0 Idea Received

Add a 'Callout Raised By' column to the overdue orders report.

When a helpdesk/adminsitrator is chasing jobs on behalf of the site, it is useful to understand who raised a callout in case they need further information or to provide any updates.
over 3 years ago in Access Maintain 0 Idea Received

Include unit status or allow for a setting to determine whether closed units appear in the Attendance Instructions Templates

The Attendance Instruction templates accessed from Admin > Add/Edit Units > Unit Instructions Import include both active and deactivated units. The ability to show a status of the unit in the template or allow for a setting to control whethe...
over 3 years ago in Access Maintain 0 Idea Received

Multi Site Uploads for Different Value Orders

Currently to raise multiple orders of different values we need to do these individually, with having more sites going onto Access Maintain this is not ideal and is a very manual time-consuming process. Can we please have an upload template which w...
over 3 years ago in Access Maintain 0 Idea Received

Allow to download to Excel from Multi Site area

Give the ability to allow users to download the data from the Multi Site Ordering page to Excel.This would save us time and make the software more functional.
almost 4 years ago in Access Maintain 0 Idea Received

Report that shows the original Quote Request Id in one column and the corresponding PPO number in the next column

Is it possible to get a report in system that shows the original Quote Request Id in one column and the corresponding PPO number in the next column?
almost 4 years ago in Access Maintain 0 Idea Received

All orders report showing Approval date

We would like a report/export on the system that would show all orders raised, order details including units, current status, approval and paid dates. At the moment the report below is showing all data required except approval date. Group Reports ...
about 4 years ago in Access Maintain 0 Idea Received

Callout parts - new export

We would like to get a new export within the below area. Admin Area > Callout Parts (Witin contractors panel). Please see the below format (columns) we would like to see on a export from this area. Company Name - Trade Type - Item Category - It...
about 4 years ago in Access Maintain 0 Idea Received

Ability to change back the inhouse job into unallocated status

Even if at the moment once the order is allocated you can re-allocate to another inhouse engineer, would be beneficial to have an option to set back the job as unallocated.
over 5 years ago in Access Maintain 0 Idea Received

Bespoke Reporting

I would like to be able to get some bespoke reporting based on all of the different types of reports available through insights. Currently having to manipulate the data which is taking a long time to do to analyse reports.
11 days ago in CPL Learning 0 Idea Received