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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

RELEASED Import an exported PLU list (as you currently can within Procure Wizard MDR)
Ability to export the PLU List from Epos Manager, amend within excel and import with amended pricing (this functionality works great within Procure Wizard so should be available within Epos Manager).
RELEASED Time Zone by Primary Group Report
Sales Reports - Time zone Report please add - Time Zone by Primary Group We already have the same report by Major Group Could you consider this as a future change please.

Access EPoS

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Enhanced reporting suite functionality - Pepper check-ins and Pepper Loyalty.

We really need to be able to report on Pepper loyalty as part of business sheets and business reporting. Being able to integrate this to existing reports would be amazing. Example metrics that would be great to see: % of sales with a loyalty users...
2 months ago in Access EPoS 1 Under Review

Drag and Drop in Keyboard Editor

It would be great to have proper drag and drop functionality in the Keyboard editor so teams can move PLUs/Keys around the Keyboard without needing to use the Reset/Copy/Paste Key functions.
8 months ago in Access EPoS 1 Future Consideration

KItchen Printer Reprint

In the event of a printed ticket getting lost\thrown away\burnt!. To add a function key to reprint the order on the order printer. When pressed, a pop up to indicate which which printer. Ie " Bar Dispense" would reprint drinks", "Kitchen" would re...
3 months ago in Access EPoS 0 Future Consideration

Display Point of Sale (POS) Name on Kitchen Video (KV) Screen

Overview: When an order is placed for barista-made drinks, it is essential that the name of the Point of Sale (POS) appears on the Kitchen Video (KV) screen. This feature is critical for improving operational efficiency, especially in high-volume ...
26 days ago in Access EPoS 0 Under Review

Live Sales Overview - Date

Hi, The live sales overview report always defaults to the previous day. Please can you set it to default to the current day? It is counter intuitive that a live sales report, that is used for tracking current performance is not automatically set t...
about 2 months ago in Access EPoS 1 Accepted to Backlog

Table Plan integration between EPOS and Collins

Two way integration between EPOS Table Plans and Collins Tables/areas so any updates are reflected across both platforms. Teams currently have to manage across both platforms where the EPOS Table Reservations Interface is in use for any table edits.
8 months ago in Access EPoS 0 Under Review

Service Charge seperate from other Discounts

Hi, Can Service Charge NOT be recognised as an Discount in the system. If the "Service Charge Adjustment" flag is ticked, then the only thing to remove Service Charge should be the "Remove Service Charge Function, Not another Adjustment with the "...
7 months ago in Access EPoS 0 Under Review

Airship x Access EPOS Integration

We are looking for an integration between Airship (CRM company) and Access EPOS so we can get our data from one system to the other. At the moment any data around our guests purchasing habits and basket analysis cannot be used by marketing as this...
3 months ago in Access EPoS 0 Under Review

Allergens PopUp message

1. Popup Development: Develop a popup window that appears upon staff login. This popup should display a clear message like "Have you reviewed allergen information today?" 2. Button Functionality: Include two buttons on the popup: - Yes: Clicking t...
9 months ago in Access EPoS 1 Accepted to Backlog

Pull Guest name and Room Name on the receipt after linking room with the table

Upon using the "Enter Room Number" function to link a table with the room, it would be great to pull the guest name out from the PMS and use it as the transaction name so no need to type it in manualy. Also if we could get the room name pulled to ...
about 1 month ago in Access EPoS 0 Under Review