Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Hyperlink feature in pre order menu descriptions
Adding hyperlink feature to the pre order menu description
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RELEASED Collins - Site Tag filter on Source Reporting
For a site tag filter to be added to the Source Report in Collins. This will allow us to see the reporting, by brand or segment which is crucial for large businesses such as ours. Particularly if you oversee the organisation or multiple brands. I ...
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Access Collins

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Zonal 2 Way Integration

We would like there to be a 2 way integration to and from our zonal tills. It is currently only one way to the till. Zonal have the development in place.
2 months ago in Access Collins 0 Idea Received

Choose colour for Limit Arrival exceeded

This would allow staff to see which Booking Type has been exceeded and make informed judgements on new bookings.
4 months ago in Access Collins 0 Idea Received

Booking date to be included in the pre-order instruction email

Hi, Due to our nature of our venue, we have a very high number of patrons returning a few times a month. We ask them to pre-order the food and is not convenient when the date is not showing in the pre-order instruction email as they receive remind...
4 months ago in Access Collins 0 Under Review

Reviews report

We would like to be able to export a report of reviews for the venue submitted by guests. This is useful for training and management analysis. In excel format would be great and to be able to filter by month and year.
27 days ago in Access Collins 2 Idea Received

Filter bookings my market segment

We have created tags for different types of business , tour groups, different types of corporates and markets. We assign these when an enquiry comes in . We want to be able to run reports on how many enquiries and confirmed bookings we get for eac...
5 months ago in Access Collins 0 Idea Received

Different Emails assigned to different booking types

We should have different confirmation emails and follow up emails for different booking types EG a wedding booking confirmation is very different to a funeral lunch booking
about 1 month ago in Access Collins 0 Idea Received

3rd party voucher integration / Voucher information in booking types

Ideally, the system should integrate with third party platforms such as Virgin, BuyaGift, VoucherCart so that the customer can easily add all the voucher details inside Collins in pre-determined fields. The other solution (not as ideal but better ...
7 months ago in Access Collins 0 Idea Received

Collins - Adyen Mobile Use at Table

We are embarking on replacing our EOL Verifone Card Terminals with Adyen equivalent . This will be required for both Gamma and Collins Use within our Visitor Centres . The Issue I have is that we need to use a Mobile Adyen terminal in our Tea Room...
about 1 month ago in Access Collins 0 Idea Received

@ done button

when @'ing other users in the internal notes (and then pops onto our home page), could there be a potential function of undoing the 'done' button once clicking by an accident
8 months ago in Access Collins 0 Idea Received

Give managers a quick summary of Breakfast, Lunch and Dinner covers from diary view

Give sites the tools to tweak Heads In feature. We need times defined by site and the option to not 'double count' guests that have a duration spanning two services.
4 months ago in Access Collins 0 Idea Received