Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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RELEASED Collins - New custom field to be applied to specific booking types not just to a site
We have added the new custom field and organisations can make that custom field available to site. It would be great to be able to add different custom field to different booking types no the same custom field do not apply for all bookings.
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RELEASED Collins - Transparent affiliate reporting
Affiliate reporting I require a report showing the number of bookings generated from affiliate partners - ATUK/ Google etc. I understand these covers are marked with the source 'DesignMyNight' in the enquiries tab. The report should be based on Re...
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Access Collins

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Booking type reports

I want to do an email report of a booking type. So I want to see the emails of all the people who booked for a specific booking type s they can be retargeted etc..
3 months ago in Access Collins 0 Already exists

Add pre-order details to Collins "Bookings" API

Pre-order details are not currently available via the Collins "Bookings" API request, and can only be obtained via the Design My Night "Bookings Search" API request. The Design My Night endpoint has been deprecated, and the pre-order details there...
3 months ago in Access Collins 0 Idea Received

"Plan your Visit" automated email sent to customer prior to booking

We would like an automated email generated called "Plan your Visit", which is sent to customers prior to their booking. The email (message) will contain informtion on the facilities our casino has to offer. This will include Parking, Gaming Tables...
3 months ago in Access Collins 0 Idea Received

Private view/Hidden Booking types - for Invite only third party campaigns

By creating functionality for a "hidden/published/private view" feature within booking types, you could use this to create booking channels that you don't wish to surface on your main website widget or DMN. As an example we could create a booking ...
6 months ago in Access Collins 0 Idea Received

Improve data in Purchase Events

Using the 'purchase' event in the 'Custom Booking Flow' on https://accessgroup.my.site.com/Support/s/article/Access-Collins-Use-Google-Analytics-4 as an example. I would expect the value and item price to accurately reflect the value of the purcha...
3 months ago in Access Collins 0 Idea Received

Overide lastest booking time for admin/walk-ins

Our latest booking time is setup as an hour before we close to stop customers from booking tables in our last hour of opening. However, when we get walk-ins in the last hour, depending on the situation, we will often seat them. When we try and add...
3 months ago in Access Collins 0 Idea Received

Automated Follow Up Email - Remarketing

It would be good to have the functionality for Collins to send an automated email out to guests a few months/weeks after their last visit. The below example is powered by Sevenrooms "Here’s our direct booking link xxxx Hi xxx, I wanted to get in t...
3 months ago in Access Collins 0 Idea Received

Country Code for phone numbers

Is it possible to add a country code to the mobile field when booking online or adding a number into Collins? A number of venues are falling short of not seeing this and its causing issue when trying to reconfirm bookings. (Mainly hotel clients so...
3 months ago in Access Collins 0 Idea Received

Adding support for tracking via Facebook Pixel

Adding support for tracking via Facebook Pixel
3 months ago in Access Collins 0 Under Review

Premium Add-Ons

We would like to have the option for the guests to be able to add-on more than one package and also to change the name of the text from "Interested in a package?" to "Explore Premium Add-ons". Multiple choices can be made by the guests to suit bot...
4 months ago in Access Collins 0 Idea Received